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Franklin Group · 2 months ago

Assistant Community Manager (LIHTC/HUD experience)- Galen Terrace

Washington, DC

Full-time

Onsite

Entry Level

1+ years exp

Franklin Group is seeking an Assistant Community Manager to ensure the efficient operation of the community under the direction of the Community Manager. The role involves assisting with administrative tasks, leasing, and maintaining the community's marketability.

Property DevelopmentProperty ManagementReal EstateService Industry

Responsibilities

Efficient and timely reporting, maintenance and submission of all administrative forms, files and reports. Post rent to MRI. Perform bookkeeping functions as necessary

Assisting the Community Manager in subsequent orientation, training and scheduling of all leasing and office personnel

Inspect model, office, and vacant units as necessary to ensure marketability. Ensure on-site office is organized and files are maintained as required. Inspect all make-readies

Need to have an awareness of the “curb appeal” of the community

Shop competition regularly and have knowledge of their pricing, policies, lease terms, community terms, etc

Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents

Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff

Responsible for ensuring a professional appearance and behavior for oneself and all personnel at all times

Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual. Fully informed of current rental rates, sizes, locations and all amenities of community

Knowledge of Fair Housing Standards

Thorough knowledge of company policies and procedures

Responsible for ensuring efficient and courteous response to all resident requests

Assisting the Community Manager in designing and implementing a resident retention program, i.e., a newsletter or social activities

Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community

Operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times

Responsible for seeking educational opportunities and self-improvement for personal growth and development

Qualification

LIHTC experienceHUD experienceFair Housing CertificationMathematical skillsLeasing techniquesCustomer serviceCommunication skillsOrganizational skills

Required

LIHTC/HUD EXPERIENCE REQUIRED

High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience

Ability to read and comprehend simple instructions, short correspondence and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, residents/clients and other team members

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages

Fair Housing must be completed within 1 day of hire

Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire

Fair Housing Certification is required within 1 day of hire