Marsh McLennan · 2 months ago
Strategic Client Executive, Employee Health & Benefits
Roanoke - Franklin
Full-time
Hybrid
Senior Level
5+ years expMarsh McLennan Agency is a leading provider of business insurance and employee health & benefits solutions. The Strategic Client Executive will manage complex client portfolios, serve as the primary contact for HR and C-suite leaders, and lead client implementation processes while ensuring a seamless client experience.
Financial ServicesProfessional ServicesService Industry
No H1B
Responsibilities
Manage complex client portfolios and serve as the primary contact for HR, Finance, and C-suite leaders
Lead client implementation processes by coordinating cross-functional teams to ensure smooth onboarding and ongoing service delivery
Resolve claims, billing, and eligibility issues to maintain a seamless client experience
Oversee all deliverables and timelines to ensure accuracy and timely completion
Collaborate with internal teams to align client strategies with market trends and benchmarking data—including Mercer Survey insights
Lead staff training to foster strong relationships across all client levels
Coordinate with Client Service Support and specialty teams to review tasks, monitor progress, and strategize upcoming projects
Manage data entry and analysis in the Agency Management System to inform marketing and proposal strategies
Lead the RFP process by guiding support teams to ensure accuracy and alignment with client needs
Present proposals internally, participate in carrier negotiations, and contribute to strategic planning
Qualification
Required
Bachelor's degree or equivalent work experience
Minimum 5 years experience in Employee Benefits or HR required; 7 years experience preferred
Extensive (in depth) knowledge of applicable insurance products/lines inclusive of fully insured and self-funded markets
Extensive knowledge of risk management techniques, employee benefits markets and marketing techniques, as well as knowledge of carrier appetite
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Preferred
Life & Health License or ability to obtain within 90 days
Prior broker experience highly desired
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work (3 days in office per week)
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
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