MRC Global · 1 month ago
Dedicated Account Manager
Decatur, AL
Full-time
Onsite
Mid LevelMRC Global serves the oil and gas industry across various sectors, and they are seeking a Dedicated Account Manager to oversee material activity at customer depots. The role involves ensuring inventory integrity, streamlining processes, and providing training and support to team members.
EnergyIndustrialLogistics
Responsibilities
Travel to customer Material Depot locations for inventory monitoring and to verify the compliance of policies and procedures
Regularly perform assessments of depot layout, personnel, inventory counts, and various procedures at customer Material Depot locations
Recommend changes and improvements concerning the layout of the depot and procedures concerning policies and procedures
Utilizes reports and direct communication to ensure a timely and accurate flow of material into and out of the material depots
Reviews reports regularly to ensure performance of operations and MRC Global’s services to achieve requirements
Identify and communicate customer service issues providing feedback to Branch Manager and/or Outside Sales Representative and Driver
Identifies opportunities to streamline or improve business processes
Provides training and professional development opportunities for team members
Works closely with other departments including SCM, BD, Inventory Accounting, Traffic, Inventory Logistics and branch operations
Ensures accuracy/validity of open customer orders and purchase orders for respective depots
Oversees inventory reconciliations for depot inventory materials
Provides support to Warehouse Operations team during physical inventories of depot locations, as necessary
Strong knowledge of customer material depot process and procedures and good business math skills
Proficient typing and computer skills, including MS Office (Outlook, Word, Excel)
Ability to operate standard office equipment
Ability to learn SIMS (Warehouse)
Basic math skills
Customer service focused, strong time management, and organizational skills to handle and prioritize multiple tasks
Oral and written communication skills, attention to detail and good decision-making skills, and problem-solving skills are necessary
Carry out other duties within the scope, spirit, and purpose of the job
Take reasonable care for the safety and health of yourself and others
Report workplace hazards, injuries, or illnesses immediately
Qualification
Required
Two-year college Degree in related field; Or equivalent combination of education and work experience which provides the knowledge and abilities necessary to perform the work
Thorough knowledge of material to be used in sales transactions
Thorough knowledge of downstream and midstream material offered by MRC Global
General knowledge of pricing for PVF materials
Ability to learn MRC Global business processes and MRC Global specific software
Customer service, strong reasoning, math and analytical skills, development of account strategy, execution of account plan, excellent verbal and written communication skills, organizational and time management
Ability to establish a strong working relationship with customer's field and corporate employees
Strong problem-solving skills in giving prompt attention to customer concerns and/or inquiries
Valid Driver's License with the ability to meet the MRC Global vehicle policy
Strong knowledge of customer material depot process and procedures and good business math skills
Proficient typing and computer skills, including MS Office (Outlook, Word, Excel)
Ability to operate standard office equipment
Ability to learn SIMS (Warehouse)
Basic math skills
Customer service focused, strong time management, and organizational skills to handle and prioritize multiple tasks
Oral and written communication skills, attention to detail and good decision-making skills, and problem-solving skills are necessary
Must have the ability to provide documentation verifying legal work status
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries
Ability to understand and comply with MRC Global guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines
Company
MRC Global
MRC Global distributes pipe, valves, fittings, and infrastructure products to industries.
Founded in 1921
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$713MKey Investors
Cornell Capital
2025-06-26Acquired
2024-10-29Post Ipo Debt· $350M
2015-05-19Post Ipo Equity· $363M
Leadership Team
Rob Saltiel
President & CEO
Grant Bates
Senior Vice President NA Operations & Ecommerce
Recent News
2025-11-10
2025-11-07
2025-11-07
Company data provided by crunchbase