Cydcor · 7 hours ago
Operations Support Specialist
Agoura Hills, CA
Full-time
Hybrid
Entry, Mid Level
$24/hr - $24/hr
2+ years expCydcor is a leader in outsourced sales, partnering with Fortune 500 and emerging companies to drive customer acquisition and growth. The Operations Support Specialist will assist in various assignments for Compliance, Sales Quality, and Service Innovation teams, focusing on auditing, monitoring system issues, and supporting operational projects.
B2BResidentialRetailStaffing Agency
Responsibilities
Serve as the single point of contact and work with internal Operations department to support the outside field network
Monitor and resolve ad-hoc assignments and system exceptions
Identify and escalate training opportunities found for the Operations teams and outside field network
Monitor and diagnose system issues, identifying data anomalies and seeking resolution
Provide support to operations projects as needed, which may include generating ad-hoc reports, audits, and assisting in post-implementation support
As needed, recommend and support initiatives to improve the overall workflow and performance of marketing operations
Other duties as assigned based on departmental needs
Conforms with and abides by all regulations, policies, work procedures, instructions, and all safety rules
Exhibits regular, reliable, punctual, and predictable attendance
Proactively identify opportunities for process and performance improvement across Operations and the outside field network, apply strong critical thinking, and turn insights into action
Qualification
Required
2-3 years of administration and coordination experience in roles that require inter-departmental collaboration
Exceptional organizational skills and attention to detail
Requires good professional communication skills (verbal and written)
Demonstrates a strong sense of accountability
Capable of working independently with minimal supervision
Ability to manage and prioritize multiple assignments with tight deadlines
Ability to work in a team environment to produce quality work and meet strict deadlines
Ability to understand and interpret rules and processes
Proficient in Microsoft Office Suite
Preferred
Salesforce experience preferred
Bachelor's Degree preferred
Familiarity with basic coding and/or leveraging AI tools to streamline tasks or improve efficiency is considered a plus
Benefits
Medical, Dental, and Vision insurance
401(k) with company match
Generous PTO and paid holidays
Career development opportunities in a growing organization
Company
Cydcor
The leader in outsourced sales services, Cydcor specializes in door-to-door, retail support, and business to business marketing.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.1M2013-12-05Series Unknown· $0.1M
Leadership Team
Vera Quinn
Chief Executive Officer and President
Lalo Burgos
Chief Financial Officer
Recent News
2026-01-09
2025-11-10
Company data provided by crunchbase