Wingstop Restaurants Inc. · 1 week ago
Director, Ops Integration & Brand Standards
DFW Metroplex
Full-time
Hybrid
Director/ExecutiveWingstop Restaurants Inc. is a rapidly growing brand in the restaurant industry focused on delivering flavor. The Director of Operations Integration & Brand Standards is responsible for ensuring the successful execution of initiatives that impact restaurant operations, providing strategic oversight, and driving operational excellence across functions.
Food and BeverageTravel
Responsibilities
Own the readiness of all initiatives (new products, technology, training, and more) prior to restaurant launch
Ensure each initiative aligns with Wingstop’s strategy, drives Brand Partner ROI, and is operationally feasible
Maintain and govern the master calendar of all initiatives impacting restaurants, balancing timing, capacity, and operational considerations
Serve as the project manager for cross-functional initiatives, ensuring executional excellence from concept through rollout
Act as the strategic voice of Operations, ensuring operational implications are fully represented in enterprise-wide initiatives
Partner with Field Operations, Corporate Operations, Learning & Development, Technology, and other departments to deliver integrated solutions
Build strong relationships with internal stakeholders and Brand Partners, leveraging influence to drive collaboration and alignment
Lead problem solving across functions to improve efficiency, consistency, and the guest and team member experience
Design and deliver clear, compelling communications strategies and content to support restaurant adoption of initiatives
Provide weekly communications to the Field Operations team, ensuring consistent and transparent updates across the organization
Champion change management, equipping restaurants with the tools and resources needed for successful implementation
Lead the internal audit program (QSC), driving continuous improvement in food safety, operational compliance, and guest experience
Partner with Guest Experience and Training teams to create long-term strategies that raise the bar on operations excellence
Contribute to the design of new tools, processes, and technology that make teams more efficient and effective
Leverage data (e.g., guest experience metrics, SmartKitchen insights, and performance dashboards) to identify trends, anticipate challenges, and drive improvements across cost, quality, and guest satisfaction
Surface operational insights to senior leadership, ensuring data-driven decisions that strengthen restaurant performance
Inspire, coach, and develop a high-performing team, cultivating talent that can grow into future leadership roles across Wingstop
Foster a culture of accountability, continuous improvement, and operational excellence
Act as a culture carrier, modeling Wingstop’s values and commitment to delivering a world-class guest experience
Qualification
Required
Frequent use of a computer and other technology essential to the successful completion of your everyday role responsibilities, often in a seated position
Frequent use of mental energy while gathering, documenting, analyzing, and communicating information with cross-functional colleagues, vendors, and extended Wingstop team
Routine need to shift priorities among simultaneous projects, while upholding quality and sense of urgency
Ability to travel up to 20%
Benefits
Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Comprehensive medical, dental, and vision benefits
Basic life and AD&D insurance provided
Pet insurance
Education Assistance
Wellness reimbursement program
Paid maternity and paternity leave
Lunch provided every Tuesday and Thursday in office
Work from home Fridays
Discount on Wingstop gift cards
Onsite game room
Company
Wingstop Restaurants Inc.
Sure, we’re The Wing Experts, but it’s our flavor that defines us.
Founded in 1994
201-500 employees
H1B Sponsorship
Wingstop Restaurants Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Public CompanyTotal Funding
$250M2023-11-07Post Ipo Equity
2022-02-08Post Ipo Debt· $250M
2015-06-12IPO
Leadership Team
Chris Fallon
Chief Information Officer
Raj Kapoor
President of International
Recent News
2026-01-14
2026-01-11
2026-01-06
Company data provided by crunchbase