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Community Bank, N.A. · 2 months ago

Information Technology Systems Analyst

DeWitt, NY

Full-time

Hybrid

Mid Level

$60K/yr - $88K/yr

3+ years exp

Community Bank, N.A. is dedicated to providing high-quality financial services and products. The Information Technology Systems Analyst will facilitate identity and access management, provide technical support, and develop solutions to improve business efficiency and productivity.

BankingFinancial ServicesPersonal FinanceWealth Management

Responsibilities

Process Identity and Access request for users within the entire organization in conjunction with security policies and guidelines defined and approved by Information Security

Design and developing identity management strategies, architectures, implementation plans and governance plans. Understanding of security audit compliance requirements in relation to security and privacy regulations

Assist IT System Analyst team in providing technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing systems in regard to Identity and Access management

Provide required business and/or subject matter expertise for day to day related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems

Develop and maintain statistical reports with analysis for management and auditing purposes

Serve as an escalation point for Technology Support staff on more complex identity and access related issues

Cross-train with appropriate IT department members to serve as backup, as needed

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion

Provide assistance wherever necessary to help the Information Technology Department and the bank in achieving their annual goals

Qualification

IdentityAccess ManagementActive DirectoryTicket ManagementAnalytical SkillsCustomer ServiceInterpersonal SkillsCommunication SkillsDocumentation Skills

Required

Associate/Bachelors Degree in Computer Science, Information Systems, or related field or equivalent experience

All applicants must be 18 years of age or older

Proficient reading, writing and analytical skills

Excellent interpersonal and communication skills

Advance knowledge of provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups

Experience with Active Directory, Exchange and financial services industry applications

Must be able to thoroughly document processes and work performed

At least 3 years experience in Information Technology in a banking or financial environment part of which should include application administration duties