eSkill · 2 months ago
Revenue Operations Specialist (GTM Operations)
eSkill is a pre-hire assessment SaaS company based in San Antonio, dedicated to helping companies hire the right candidates. The Revenue Operations Specialist will work with customer-facing teams to create scalable processes and automation that improve revenue metrics, partnering with Sales, Marketing, and Success leaders to enhance team efficiency.
EmploymentHuman ResourcesSoftware
Responsibilities
Design and implement workflows and automations to streamline account research, routing, scoring, and cross-team handoffs
Build and maintain dashboards, reports, and insights that drive team and individual decisions inside of eSkill's CRM and revenue tech-stack
Leverage a suite of AI-enabled tools to improve team efficiency
Troubleshoot issues, test solutions, and recommend fixes
Improve data quality with dedupe, validation rules, and enrichment
Translate desired outcomes into step-by-step workflows
Document processes and share knowledge across the team
Create playbooks and runbooks so teams can self-serve and scale best practices
Qualification
Required
3 to 5 years in RevOps, Sales Ops, or Marketing Ops with preferred experience in a B2B SaaS environment
CRM reporting and admin-level configuration experience in Salesforce or Hubspot
Fast learner driven by curiosity and learning new skills
Strong problem-solving skills - the ability to deconstruct problems and reason through the path to a solution
Strong analytics and communication skills with stakeholder-facing experience
Demonstrated personal interest in new technology, automation, or workflows
Strong time management skills
Familiarity and regular use of LLMs and AI-enabled tooling for research, analysis, and workflow design
Excel or Google Sheets competency at an intermediate level (Pivot Tables, basic formulas, XLOOKUP)
Experience with iPaaS and APIs to connect systems and automate workflows (Zapier, n8n, Make, Clay, or similar)
Preferred
Salesforce Administrator or HubSpot certifications
Experience with BI or reverse ETL
Experience with Snowflake or other data warehouses
Basic SQL or scripting for data validation and ad hoc analysis
Experience with Sales Engagement Platforms like Salesloft, Outreach, Apollo, or others
Prior work with customer retention and expansion workflows
Prior work improving attribution models and campaign influence reporting
Experience as a rep inside of a sales, success, or marketing team
Demonstrated interest in keeping up with the cutting edge of RevOps technology, workflows, and theory
Benefits
Health insurance plan with $0 deductible and $0 co-pay.
Dental and vision insurance plans.
Flexible spending account option.
Open PTO Policy plus 9 paid holidays per year.
Participation in our 401(k) savings plan
Company-paid Life and AD&D coverage