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BIOCODEX · 5 hours ago

Digital Commerce & Lifecycle Associate

Bedminster, NJ

Full-time

Hybrid

Entry, Mid Level

$90K/yr - $120K/yr

2+ years exp

Biocodex is a French family-owned pharmaceutical company focused on microbiota, orphan diseases, and women's health. They are seeking a Digital Commerce & Lifecycle Associate to manage day-to-day operations of their Shopify site, coordinate email campaigns, and oversee customer service operations while ensuring compliance with industry standards.

ManufacturingPharmaceutical

Responsibilities

Execute site updates, merchandising, and promo set-up; partner with our web dev agency for dev changes and bug fixes

Build a CRO backlog; ship at least one test/month (e.g., PDP modules, bundles, sticky ATC, badge/claim treatments) with clean QA and tracking

Maintain PDP accuracy, schema/SEO basics, and site-speed health

Maintain weekly campaign cadence with our VA, own QA (links, rendering, UTMs, legal lines) and post-send recaps

Audit and optimize core flows (browse/cart/checkout abandonment, cross-sell, winback, replenishment)

Partner with social media agency for assets and with the Director for promo alignment

Coordinate with social media agency on calendars and approvals, handle publishing QA, bios/pins/highlights, and community response workflows

Surface community insights and FAQs back to brand

Own SOPs, macros, and training for VAs; conduct weekly QA and provide coaching

Track first-response/resolution times and escalate product or site issues quickly

Manage intake, Veeva PromoMats uploads, edit tracking, and distribution of final assets for owned/organic content

Ensure DSHEA-compliant claims, disclaimers, and file hygiene

Deliver a monthly snapshot using SimilarWeb (traffic benchmarks) and Talkwalker (share of voice, sentiment highlights) with clear, actionable notes

Qualification

ShopifyKlaviyoGorgiasGA4Veeva PromoMatsCRO toolsBasic HTML/CSSLight design (Figma/Canva)Schema/SEO hygieneBazaarvoice familiarityHealth & wellness experienceDSHEA awarenessDetail-obsessed QA mindsetOrganizationCommunity managementWritten communication