Waymo · 1 month ago
Claims Advocate
San Francisco, CA
Full-time
Hybrid
Senior Level
$125K/yr - $157K/yr
7+ years expWaymo is an autonomous driving technology company with the mission to be the world's most trusted driver. The Claims Advocate will work on emerging risks related to autonomous driving technology, handling subrogation claims and collaborating with various teams to enhance claims processes.
Artificial Intelligence (AI)AutomotiveAutonomous VehiclesSensorTransportation
Responsibilities
Help shape the future of claims handling in an autonomous world
Directly handle claims, more specifically, subrogation claims, on behalf of Waymo
Provide oversight and guidance to TPAs, focused on claim handling, especially related to subrogation claim handling
Triage event information and data in order to proactively handle subrogation claims
Assist in the development, implementation, and adherence to claims/subrogation processes and associated technological enhancements to improve claims handling
Collaborate with internal teams and insurance companies and vendors to improve and help scale the claim/subrogation function at Waymo
Qualification
Required
7+ years insurance claim experience (preferably in Auto and GL)
Experience working on claim projects and both creating and documenting claim processes but also identifying bottlenecks in processes and being able to escalate and/or provide recommendations for enhancement/improvement
Auto experience to include both physical damage and bodily injury claims - but especially with subrogation operations
Background in vehicle repair estimatics and those systems that support such efforts (like CCC, Mitchel, Audatex, etc.)
Advanced communication skills which are critical to building consensus across areas of influence (external and/or internal relationships), team, and/or matrix environment
The ability to manage a large inventory of claims and keep SLAs
Preferred
Experience working Subrogation in commercial fleet operations
CPCU, AIC and/or SCLA
Experience working with Arb Forums/Arb Forum submissions (eSubro Hub)
Any International experience
Benefits
Waymo’s discretionary annual bonus program
Equity incentive plan
Generous Company benefits program
Company
Waymo
Waymo is a mobility technology company that improves transportation by developing self-driving solutions for travelers and daily commuters. It is a sub-organization of Alphabet.
1001-5000 employees
H1B Sponsorship
Waymo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (231)
2024 (175)
2023 (268)
2022 (306)
2021 (298)
2020 (317)
Funding
Current Stage
Late StageTotal Funding
$11.1BKey Investors
Alphabet
2024-07-23Series C· $5.6B
2021-06-16Series B· $2.5B
2020-05-12Series A· $750M
Leadership Team
Tekedra Mawakana
Co-Chief Executive Officer
Annabel Chang
Head of State Policy & Government Relations
Recent News
2026-01-19
2026-01-16
2026-01-16
Company data provided by crunchbase