Director, Product Management, Instruments & Software jobs in United States
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MESO SCALE DIAGNOSTICS, LLC. · 2 months ago

Director, Product Management, Instruments & Software

Meso Scale Diagnostics, LLC. is a company specializing in analytical instrumentation and laboratory software. They are seeking a Director of Product Management to define portfolio strategy and oversee lifecycle management for their products, ensuring alignment with customer needs and market opportunities.

Innovation ManagementManufacturingTest and Measurement
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Responsibilities

Define and execute instrument and software product strategy and roadmap aligned with company goals and market opportunities
Build business cases for new product offerings and portfolio expansion and competitive positioning
Lead voice of customer research through partnerships with field teams, customers, and key opinion leaders to inform product strategy and requirements
Monitor product performance, market trends, competitive landscape, and technology evolution to identify growth opportunities and whitespace
Build, mentor, and develop a high-performing team of product managers with expertise in instruments and/or software
Serve as the strategic product voice in executive discussions and business reviews
Own full profit and loss (P&L) responsibility for the instruments and software product portfolio with accountability for revenue, profitability, and growth targets
Collaborate on engineering and software development priorities based on market needs and strategic objectives
Assist research and development (R&D), Engineering, and Software Development teams in defining product requirements, specifications, and performance metrics for instruments and software platforms
Drive hardware-software integration strategy ensuring seamless user experience across the product ecosystem
Define technical roadmaps for all instrumentation and software solutions
Champion user experience and design excellence in instrument interfaces, software applications, and data workflows
Address cybersecurity requirements for connected instruments and cloud-based software platforms
Develop differentiated product positioning and pricing strategies for analytical instruments and software within the life sciences research market
Drive successful product launches through comprehensive go-to-market strategies, sales enablement, technical training, and application support
Define and analyze KPIs to monitor performance, forecast demand, manage supply continuity, and optimize product transitions
Collaborate with Regulatory Affairs and Quality teams on product registrations, certifications, and compliance strategies including FDA (21 CFR Part 11 for software), CE marking, IVD regulations where applicable, and quality standards (ISO 13485)
Conduct competitive product analysis for analytical instruments, automation platforms, and laboratory software
Identify and respond to competitive threats from established and emerging players in the market
Support cross-functional teams across Engineering, Software Development, Quality, Operations, Supply Chain, Service, and Sales to deliver on portfolio objectives
Partner with Global Sales Management and Marketing to develop targeted marketing programs, sales training, product demonstrations, and account strategies for capital equipment sales cycles
Work with IT and Software teams on data management, cloud connectivity, API strategies, and integration capabilities
Collaborate with Field Service and Customer Support teams to develop service and support strategies including warranty programs, service contracts, and spare parts management
Engage with customers through site visits, advisory boards, and research collaborations to understand laboratory workflows and unmet needs
Develop customer training programs, validation support, and technical documentation
Monitor technology trends in lab automation, data analytics, cloud computing, AI/ML applications, and adjacent markets

Qualification

Analytical instrumentationLaboratory softwareProduct managementP&L responsibilityRegulatory requirementsMarket researchTeam leadershipStrategic planningLifecycle managementUI/UX designData-driven decision-makingCommunication skills

Required

Bachelor's degree in Engineering (Electrical, Mechanical, Biomedical, Chemical, Software/Computer Science), Life Sciences, or related technical field required
A minimum of ten years of product management, commercial, or strategy experience in the life sciences, diagnostics, or biotechnology
Significant responsibility for capital equipment and software business with demonstrated P&L impact
Direct experience with products or applications in the research market
Experience with regulatory requirements for laboratory instruments and/or software
A minimum of five years of people management or team leadership experience
Proven track record of successful product launches and portfolio growth
Deep understanding of analytical instruments (optical systems, detection technologies, robotics, fluidics) and/or laboratory software systems; knowledge of hardware-software integration, embedded systems, and UI/UX design principles
Mastery of strategic planning, lifecycle management, position, pricing, and go-to-market execution with ability to translate customer needs into commercial outcome
P&L ownership experience with proven ability to build, mentor, and lead cross-functional teams and drive business results
Exceptional written and verbal skills with ability to influence diverse audiences and translate complex technical concepts into meaningful, understandable contexts and messages, regardless of the format (e.g., documents, public speaking situations, presentations, etc.)
Strong critical thinking, financial modeling, and data-driven decision-making capabilities with experience in market research and customer insights
Self-motivated, collaborative, and results-oriented with adaptability in fast-paced environments and creative approach to identifying opportunities
Ability to travel (20-25%) with flexibility for occasional work outside normal business hours

Preferred

Advanced degree (MS, MBA, or PhD) in Engineering, Computer Science, or related discipline strongly preferred

Benefits

Medical, dental, and vision coverage
Prescription benefits
401(k) plan with company matching
Flexible spending accounts
Company-paid short- and long-term disability insurance
Group life and accidental death and dismemberment insurance
Paid vacation
Paid sick leave
Paid holidays
Paid parental leave
Employee assistance program
Fitness club membership contribution
Pet insurance
Identity theft protection
Home and auto insurance discounts
Optional supplemental life insurance

Company

MESO SCALE DIAGNOSTICS, LLC.

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Founded in 1995, Meso Scale Discovery (MSD) is a global leader in the development, manufacture, and commercialization of innovative assays and instruments for the measurement of molecules in biological samples.

Funding

Current Stage
Late Stage

Leadership Team

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Oskar Austegard
Senior Director of Software Engineering
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Company data provided by crunchbase