Apply on Employer Site

DLA Piper · 19 hours ago

BD & Marketing Operations Sr. Specialist

Atlanta Metro

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $117K/yr

6+ years exp

DLA Piper is a collaborative and supportive firm, seeking a BD & Marketing Operations Sr Specialist to enhance their marketing and business development initiatives. This role is crucial for driving operational excellence within the BDM department and optimizing processes to support firm priorities.

AdviceLaw EnforcementLegalProfessional Services

No H1B

Responsibilities

Contribute to the development of and execute on the implementation of sophisticated marketing processes and procedures across that support the BDM team

Create tools and resources that facilitate transparency and measure ROI within BDM and with lawyers

Guide and train the firm's centralized back-office marketing administrative team, Marketing Central, as their go-to, day-to-day point of contact

Improve centralized marketing support by improving and realigning process-driven tasks

Drive planning and production of firm promotional webinars and support other firm event processes

Measure and analyze results of marketing initiatives and report on ROI

Assist with building a knowledge base in ServiceNow, incorporating feedback from stakeholders and process owners. Use this feedback to create and update process documents across MBD as needed

Perform other tasks and special projects as needed

Qualification

Business developmentMarketing operationsProject managementData analysisMicrosoft Office SuiteCRM systemsWebinar operationsCommunicationAttention to detailCollaborationAdaptabilityCritical thinking

Required

Proven experience supporting client growth initiatives in a law firm or professional services environment

Solid understanding of business development best practices

Agility and the ability to quickly adapt to changing assignments, competing deadlines, and evolving team structures

Strategic thinker with strong execution skills

Ability to translate ideas into action while maintaining responsiveness, attention to detail, and quality under pressure

Strong executive presence and comfort engaging with senior lawyers and firm leadership

Exceptional written and verbal communication skills

Ability to distill complex information into clear, compelling messaging

Collaborative, team-oriented mindset and ability to work seamlessly across departments, practice groups, and regions

Proficiency in Microsoft Word, Excel, and PowerPoint

Bachelor's Degree in Marketing, Communications, Business, or related field

6 years' experience in Marketing or business development in a professional services environment

Excellent project management and organization skills

Strong attention to detail and ability to adhere to strict and moving deadlines

Ability to build relationships with internal and external stakeholders

Proven ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment

Support implementation and continued improvement of MBD's platforms and technology stack

Self-starter with strong critical thinking skills and a solid understanding of the Marketing Operations function within a sophisticated global law firm

Skilled in analyzing data and leveraging multiple information sources to develop actionable insights and recommendations

Strong writing and editing skills

Strong attention to detail and commitment to maintaining data integrity and compliance standards

Ability to collaborate effectively with attorneys, business development teams, and cross-functional stakeholders

Demonstrated adaptability and willingness to learn new technologies, tools, and processes to support evolving marketing strategies

Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties

Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner

Provide timely, accurate, and quality work product

Successfully meet deadlines, expectations, and perform work duties as required

Foster positive work relationships

Comply with all firm policies and practices

Engage in both physical and sedentary activity, such as working at a computer for extended periods of time, including on-screen reading and typing, participating in digital/virtual conference calls, and participating in meetings as needed

Ability to work under pressure and manage competing demands in a fast-paced environment