Chartway Credit Union · 19 hours ago
Mortgage Loan Officer
Chartway Credit Union is committed to fostering a diverse and inclusive workplace. The Mortgage Loan Officer is responsible for originating mortgage loans and ensuring member satisfaction through effective communication and cross-selling of products.
Responsibilities
To pre-qualify members or potential members, choose appropriate loan plan options, interview the member to complete application, gather necessary documents, assemble loan file, issue preliminary disclosures with related fees and prepare loan application for processing
To advise members of steps and normal timeframes in loan process, including but not limited to setting expectations for time critical events, rates, fees, APR and other important elements of financing
To cross sell additional credit union products and services that complement and enhance the member’s financial well-being
Must successfully participate and pass all Continuing Education work as requested by Chartway and /or required by Regulatory agencies
Qualification
Required
Solid understanding of the Real Estate industry, home purchase market and life cycle
Ability to coach and counsel members in the nuances of home purchase and refinance loans
Knowledgeable of mortgage program guidelines for credit union approved mortgage loan products
Strong understanding of Loan Estimate and Closing Disclosure requirement as outlined in TRID, interest rates and APR
Ability to comply with federal, state and local laws as well as credit union policy related to Fair Credit, Equal Housing Opportunity, Truth in Lending and the Home Mortgage Disclosure Act throughout the mortgage application process
Must have excellent sales skills with the ability to match member needs with credit union products
Ability to effectively position benefits for member to seek 1st mortgage financing with Chartway
Ability to coach and train team members to generate mortgage referrals
Ability to organize, plan and develop, and deliver home buying seminars to both Realtors and Members
Ability to build a network of mortgage referral sources within the community
Excellent communication and public relations skills to build relationships with internal and external contacts
Education: Associates degree or equivalent experience
Experience: Minimum of 2-3 years of 1st mortgage lending sales experience including both purchase and refinance loans
Benefits
Competitive salary
Comprehensive benefits package
Company
Chartway Credit Union
Guided by our Purpose and Values, we're honored to serve more than 230,000 members through our branch network and a full line of traditional and digital financial products and services, including Online, Mobile, Video, and Telephone Banking.
Funding
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