Renovo Financial · 1 week ago
Loan Closer
Chicago, IL
Full-time
Hybrid
New Grad, Entry LevelRenovo Financial is a rapidly growing private lender and mortgage servicer based in Chicago, specializing in real estate investments. The Loan Closer is responsible for ensuring a smooth closing process for new loans while providing excellent post-closing customer service, coordinating with all parties involved, and managing documentation effectively.
BankingFinancial ServicesReal Estate
Responsibilities
Customer Service
Order appraisals, order title, & coordinate with insurance agent to bind insurance
Consistently update all parties involved in the transaction (client, attorneys, agents, title company, etc.)
Successfully deliver on a smooth closing experience for our borrower and the team
Proactively reach out to clients and vendors who have no responded to our automatic NPS surveys
Documentation
Review and approve entity documentation
Prepare Loan Closing Package 48 hours in advance of closing
Review Loan Closing package to ensure it is signed correctly by all parties
Examine waived/marked up title per Renovo’s legal counsel instructions
Authorize Funding for the Transaction
Post-Closing Customer Coordination:
Ensure all approved modifications and extensions are signed timely and appropriately
Follow-up on upcoming insurance expirations and get policies updated
Qualification
Required
Great Attitude: You always come into work with a positive attitude and a 'I will find a way to get it done' mentality
Proactiveness: The Closer proactively addresses all functions of their closing and post-closing responsibilities
High-energy: Your enthusiasm motivates everyone you collaborate with
Leadership: You emulate positive behaviors for the entire POD and lift up those around you
Accuracy: The Closer is vigilant in the accuracy of all items they touch (ex. Pre-Close checklist and Client Communication)
Customer Service
Order appraisals, order title, & coordinate with insurance agent to bind insurance
Consistently update all parties involved in the transaction (client, attorneys, agents, title company, etc.)
Successfully deliver on a smooth closing experience for our borrower and the team
Proactively reach out to clients and vendors who have not responded to our automatic NPS surveys
Review and approve entity documentation
Prepare Loan Closing Package 48 hours in advance of closing
Review Loan Closing package to ensure it is signed correctly by all parties
Examine waived/marked up title per Renovo's legal counsel instructions
Authorize Funding for the Transaction
Ensure all approved modifications and extensions are signed timely and appropriately
Follow-up on upcoming insurance expirations and get policies updated
You are able to coordinate approximately 20 - 25 loan closings a month
NPS Score: 80+ & Response rate of 60%
Ensure a minimum of 70% of affiliated vendor contacts are entered into the NPS Object for Purchase transactions
Post-Closing Compliance – 0 Force Placed Insurance or Maturity Defaults at the end of the month
Benefits
401k plan with employer matching
Paid time off
Observance of company paid holidays
Medical, dental, vision benefits for employees and their dependents
Voluntary benefit offerings (life insurance and short-term disability)
Pre-tax FSA
Commuter and dependent care benefits
Maternity/paternity
Hybrid work schedule
And more.
Company
Renovo Financial
Renovo is the premier provider of financial and strategic support for real estate investors
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$75M2016-05-16Debt Financing· $25M
2015-03-16Debt Financing· $50M
Leadership Team
Kevin Werner
CEO
Daniel Rosen
Co-founder / Head of Lending
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