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HHAeXchange · 2 months ago

Manager, Expansion Sales

NYC Metro Area

Full-time

Hybrid

Mid, Senior Level

$135K/yr - $150K/yr

5+ years exp

HHAeXchange is the leading technology platform for home and community-based care, aiming to transform the healthcare space. The Sales Manager will lead a team of Account Managers to expand revenue within existing clients through strategic initiatives and collaboration with various teams to enhance client experiences.

Health CareSaaSSoftware

Responsibilities

Recruit, hire, coach, and manage a high-performing team of Account Managers focused on driving expansion within our existing client base

Develop and execute strategies to grow revenue through cross-sell and upsell opportunities across our suite of add-on products

Monitor team performance, pipeline health, and key metrics to ensure attainment of monthly and quarterly revenue goals

Partner closely with Sales Enablement to deliver targeted training that strengthens product knowledge and expansion selling skills

Collaborate with Marketing and Product teams to align campaigns and offerings with client needs and market demand

Establish and refine processes and tools that enable operational excellence and scalable growth within Account Management

Provide accurate forecasting and performance reporting to the VP of Sales

Motivate and mentor team members to exceed individual and team objectives

Champion a culture of customer success and retention by empowering Account Managers to act as strategic partners to their clients

Gather and share client feedback to help inform product roadmap and go-to-market strategy

Travel to sales related events as required

Other duties as assigned by supervisor or HHAeXchange leader

Qualification

Account ManagementSales StrategiesRevenue GrowthSales Best PracticesHealthcare Industry ExperienceClient Relationship ManagementEmpathyAI Tools AdoptionTeam Leadership

Required

5+ years of experience managing high-performing Account Management teams in a fast-paced sales cycle, focused on expanding client value through a portfolio of add-on solutions to our core agency management system

Strong understanding of sales best-practices & methodologies

Experience upselling to first-time technology buyers

Humility and empathy for the challenges our prospects face on a daily basis in the homecare industry

Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role