A24 · 2 months ago
Temporary IT Associate
New York
Full-time
Onsite
Entry Level
$20/hr - $24/hr
1+ years expA24 is an acclaimed global entertainment company looking for a Temporary IT Associate to join their growing IT team. This role involves providing technical support to ensure minimal disruptions to workflow and includes responsibilities such as supporting the help desk, managing inventory, and onboarding new hires.
Media and EntertainmentTV Production
Responsibilities
Support dispatch of A24’s Help Desk including answering & resolving tickets, and escalating to appropriate resources as necessary
Provide overflow coverage for the IT help desk, responding to low-complexity support requests and escalating as needed
Deliver front-end support for employee devices and company systems: Macs, PCs, VoIP office phones, mobile device management, copy/printers, and organizational apps and software
Create, document, and update processes to resolve user issues and to prevent recurring problems
Support inventory management, including receiving, organizing, and restocking IT equipment and supplies
Assist with hardware asset inventory and lifecycle management, including tagging, tracking, and updating records in asset systems
Set up employee hardware and onboard new hires to our various software applications
Liaise with technology vendors and consultants servicing the NY office
Help the IT team with general operational tasks and ad hoc projects, ensuring smooth day-to-day support activities
Act as a runner to retrieve equipment, fulfill order pickups, and deliver devices or peripherals to employees across departments and external workspaces
Qualification
Required
1-2 years of experience supporting end-user help desk and IT infrastructure
Excellent customer service, interpersonal skills, telephone etiquette, time management, problem-solving skills, and attention to detail
Comfortable managing multiple ongoing tasks and working independently to drive those tasks to completion
Ability to create concise technical documentation of systems and processes
Experience with software licensing and account management
Working knowledge of computer networks and cybersecurity principles
Confident demeanor in a fast-paced environment
Humble, diligent, and resourceful
Benefits
Annual performance bonus, including both cash and equity components
Competitive healthcare
Other employee benefits
Company
A24
A24 is an American independent entertainment company that specializes in film distribution, and film and television production.
201-500 employees
H1B Sponsorship
A24 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$300MKey Investors
Thrive CapitalEldridge Industries
2024-06-26Private Equity· $75M
2023-01-01Private Equity
2022-03-09Private Equity· $225M
Leadership Team
M
Matthew Bires
Co-Founder & COO
JB Lockhart
Chief Financial Officer
Recent News
The Hollywood Reporter
2026-01-07
Company data provided by crunchbase