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VGS · 2 months ago

Staff Product Manager, Enterprise Platform

United States

Full-time

Hybrid

Lead/Staff

$160K/yr - $210K/yr

10+ years exp

VGS is a leader in payment tokenization and trusted credential management, dedicated to revolutionizing sensitive data storage and security. The Staff Product Manager will drive the development of enterprise-focused tooling, collaborating with cross-functional teams to deliver innovative solutions that enhance user experiences and meet business objectives.

Data ManagementFinancial ServicesMobile PaymentsNetwork SecurityPayments

No H1B

Responsibilities

Product Discovery: Meet with product and engineering leaders from our customers to understand problems and how they map to business needs

Product Strategy: Define technical requirements, prioritize features, and create product roadmaps to align with business objectives and customer needs

Product Design: Conceptualize easy-to-use technical interfaces and partner with UX Designers and Engineers from various disciplines to develop high-fidelity experiences. Continuously engage with clients to identify key challenges, prioritize, and build engaging solutions through the UI

API Development: Define API interface concepts, user stories, and create detailed feature specifications for development teams

Cross-Functional Collaboration: Lead cross-functional teams (Engineering, UX, Testing, Sales, Project Management, Legal, Security, etc.) to deliver against the product roadmap

Launch and Support: Own launch-related activities, including customer onboarding, integration support, creating implementation guides, and training

Customer Engagement: Advise executive-level technical and business stakeholders on industry best practices for solving complex technical problems. Coordinate cross-functionally to create presentations, documentation, and technical marketing assets that communicate the value of VGS products and services

Performance Analysis: Define and track KPIs and analytics to report product performance, inform decision-making, and guide future roadmap

Stakeholder Communication: Communicate new features and roadmaps to various stakeholders and provide updates to management

Defining standards and patterns for APIs, connectivity, observability, access management, and production configuration via the CLI, Dashboard, and IAC tooling

Qualification

API DevelopmentProduct ManagementTechnical DocumentationCross-Functional CollaborationSoftware Best PracticesBusiness AcumenCustomer EngagementPerformance AnalysisCommunication SkillsLeadershipCollaboration

Required

10+ years of experience in software engineer tooling development, product management, or related functions

Must have experience launching new initiatives that involve designing and building APIs, O11y, private networking, enterprise authentication systems, and other software developer-related technologies

Strong written, verbal, and visual communication skills

Experience writing technical documentation that is ready to be published online and that can be included in technical RFP presentations

Deep understanding of software best practices and hands-on keyboard experience building software applications

Strong business acumen with the ability to develop features and develop interfaces that drive excellent customer experience, strong value proposition, and scale

Detail-oriented, problem-solver, metrics-focused, and results-driven, with the ability to lead operational execution

Highly proactive, customer-focused, agile mindset

Experience working on B2B or B2B2C products and directly engaging with customers