State Farm Agent · 2 months ago
Customer Service Representative - State Farm Agent Team Member
Northbrook, IL
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $50K/yrState Farm Agent is an insurance agency that focuses on providing exceptional customer service. The role of Customer Service Representative involves generating outstanding customer experiences, resolving inquiries, and supporting community members with their insurance needs.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Answer customer inquiries and provide policy information
Assist customers with policy changes and updates
Process insurance claims and follow up with customers
Maintain accurate records of customer interactions
Qualification
Required
Communication and interpersonal skills
Detail-oriented and able to multitask
Preferred
Previous customer service experience preferred
Benefits
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
2026-01-17
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2026-01-14
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