Neuromonics · 2 months ago
Ambassador
Dallas,TX,US
Full-time
Onsite
Entry Level
2+ years expNeuromonics is dedicated to enhancing the experience of Downtown Dallas. They are seeking a Downtown Ambassador to engage with visitors and residents, providing information about local attractions while maintaining a clean and safe environment.
Health CareMedicalMedical Device
Responsibilities
Be a “Downtown enthusiast” and share your love and knowledge of Downtown history, public art, museums, restaurants, entertainment venues, services, businesses, etc. with the public
Always engage with the public in a proactive, positive, and helpful manner
Build relationships with all people including those experiencing homelessness. The goal is to check on their well-being and assist in connecting them with services
Provide directions, maps, handouts, and information to tourists, visitors, residents, and local businesses
Be the “eyes and ears” of Downtown by observing and reporting any city ordinance violations
Build relationships with Downtown businesses and assist them when needed
Help keep a clean Downtown by removing litter from Downtown Parks and public spaces
Track your daily successes in a mobile app tracking system
Work on special assignments, including special activations and events, both as individuals and as part of a team
Address Quality-of-Life issues observed in public spaces
Act as the park bathroom attendant as needed
Communicate with and support additional Field Operations Team members as needed
Provide direct support to Manager, Community Engagement for activations and events
Perform any other task to support the Field Operations department as needed
Ability to work in concert with the marketing department, field operations, and other internal teams to ensure smooth event operations
Qualification
Required
High school diploma/GED
Minimum of two years of experience in customer service
Excellent verbal and interpersonal skills
Ability to walk or stand outdoors in extreme weather (high/low temperatures, occasional storms)
Willingness to wear a specified uniform and maintain a neat, professional appearance
Must be physically able to carry supplies while on duty, ability to safely lift and carry at least 25 lbs
Ability to flex hours, days off, and work weekends
Demonstrates an utmost level of integrity in all instances and shows respect towards others and towards company principles
Ability to meet commitments made to yourself and others, keep the promises you make, and acknowledge and accept the choices you have made, the actions you have taken, and the results they have led to
Ability to separate emotional feelings from the real issues at hand
Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed
Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions
Demonstrates a sound working knowledge of the current role and can perform routine equipment/machine/vehicle maintenance
Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations
Demonstrates responsiveness and adaptability following change initiatives and demonstrates ongoing support for change efforts
Performs all work in accordance with general safety practices and Clean Team policies and procedures including the use of personal protective equipment (PPE), temporary barriers, or safety cones when necessary
Leads a team, assigns, and monitors work, and trains and develops employees
Ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding and uses tact and consideration when delivering feedback to others
Understand and comprehend information, as well as find application and value from new knowledge. Ability to follow instructions and retain information
Ability to separate feelings from the real issues at hand
Takes a responsible, proactive approach and willingness to get things done independently; readiness to take the lead on new projects, ideas, tasks, or assignments
Preferred
Bi-lingual ability is desirable
Familiarity with (and passion for!) Downtown
Company
Neuromonics
Neuromonics, Inc. is a medical device company.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase