Red Coats, Inc. · 2 months ago
Collections Manager
Bethesda, MD
Full-time
Onsite
Senior Level
$85K/yr - $100K/yr
5+ years expRed Coats, Inc. is a leading commercial services company headquartered in Bethesda, Maryland, seeking an experienced and results-driven Collections Manager to join their in-house professional accounting team. This role involves overseeing all aspects of collections and cash application, ensuring timely receivables and accurate application of funds while driving improvements in accounts receivable performance.
Information Technology
Responsibilities
Lead and manage the collections functions, including resolving overdue accounts, negotiating payment arrangements, and implementing strategies to minimize bad debt
Build and maintain strong customer relationships to effectively resolve billing, payment, and collection-related issues
Communicate professionally and proactively with customers to address disputes and payment concerns
Supervise, mentor, and develop the collections and cash application team to ensure performance targets are met
Oversee the timely and accurate application of payments (ACH, wire, checks) and manage unapplied cash and discrepancies
Identify and implement process improvements, automation initiatives, and workflow enhancements to increase efficiency and accuracy
Collaborate cross-functionally with operations, billing, and finance to resolve issues and prevent future collection challenges
Monitor and report on key accounts receivable metrics, including DSO, aging, write-offs, and collection trends
Prepare and present financial reports and analysis to senior management
Ensure compliance with internal controls, accounting policies, and applicable laws and regulations
Maintain and update credit, billing, and collections policies and procedures
Support internal and external audits by preparing documentation and responding to inquiries
Qualification
Required
Strong leadership, communication, negotiation, and customer service skills
Exceptional attention to detail with strong analytical and problem-solving abilities
Proficiency with accounting systems, ERP platforms, and advanced Excel functionality
Solid understanding of collection laws, compliance requirements, and industry best practices
Prior management experience with demonstrated success leading collections teams
Minimum of 5 years of collections experience, preferably within a commercial services, construction, or similar industry
Prior management experience leading a successful team
Proven track record of driving improvements in accounts receivable and cash flow performance
Preferred
Bachelor's degree in Finance, Accounting, or a related field preferred; equivalent demonstrated experience may be considered
Professional certifications (e.g., NACM or similar) are a plus
Benefits
Collaborative and professional work environment with opportunities for growth and advancement.
Competitive salary and comprehensive benefits package.
Company
Red Coats, Inc.
Red Coats is a facilities services company specializing in green cleaning and janitorial cleaning services.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase