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WSFSSH, Inc. · 1 month ago

Program Director- Older Adult Center

Bronx, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$65K/yr - $80K/yr

3+ years exp

West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization focused on providing safe, affordable housing and supportive services for low-income seniors. The Program Director will oversee the operations of the Older Adult Center, ensuring that services and support are effectively delivered to participants while managing staff and resources.

ConstructionHomeless ShelterNon ProfitService IndustrySocial Assistance

Responsibilities

Partner with WSFSSH HR Department in recruiting, hiring, and training staff for the Center

Provide ongoing supervision to all staff, interns, students, consultants, and volunteers

Monitor and evaluate staff performance and take appropriate action as indicated

Responsible for outreach to potential participants

Establish 1:1 relationship with participants

Meet regularly with participants in groups and individually

Respond to grievances

Oversee the case assistance, and recreation/activity programing to assure participant needs are being met

Oversee the meal program to ensure compliance with nutrition standards, participant satisfaction, appealing presentation, and timeliness

Ensure that the appropriate amount of food is prepared for each meal

Crisis intervention as needed

Ensure that all participants and staff are treated with respect and dignity

Maintain staffing schedule to adequately service participants and meet all applicable NYC Aging, DOH and other regulatory requirements

Implement and/or supervise ordering, repairs, and maintenance of equipment and supplies

In conjunction with WSFSSH’s accounting office, monitor budgets, spending and on-site financial record-keeping

Monitor Center space to ensure it is inviting and accessible all participants

Monitor cleanliness, ensure timely repairs and schedule painting as needed

Serve as liaison with and ensure compliance to requirements of regulatory bodies, including but not limited to: New York City Department for the Aging (NYC Aging), NYC Building Department, NYC Fire Department, and other interested community groups and/or providers

Ensure that all required licenses, operating certificates, etc., are current

Develop policies and procedures for the Center

Review and revise policies and procedures as needed

Coordinate planning and evaluation of the Center’s goals and programs

Coordinate fund-raising and public relations activities

Collaborate with team to establish and maintain high level of care and respect for and communication with center participants

Work cooperatively with other staff members

Share information about participant progress, needs, and problems with appropriate staff

Attend training sessions and conferences as required for enhancement of job skills

Implement emergency procedures as necessary

Submit all required reports in a complete and timely manner

Assist with other duties as directed

Qualification

Older Adult Center ExperienceSupervisory ExperienceSocial Work DegreeBilingual English/SpanishCrisis InterventionMulti-Cultural EnvironmentCommunication Skills

Required

Older Adult Center Experience

Master's Degree in Social Work, Counseling, Psychology or Gerontology plus two years of older adult center experience with at least one year in a supervisory or administrative position OR a 4- year degree in Social Services, Gerontology or psychology and three years of older adult center experience with at least one year in a supervisory position in lieu of Master's degree

Credentials must be approved by the NYC Department for the Aging

Emotionally, physically and mentally able to perform job responsibilities

Able to work with staff and participants in a multi-cultural environment

Prolonged periods sitting at a desk and working on a computer

Must be able to lift or push up to 10 pounds at a time

Travel to different WSFSSH sites, as needed