HB Travels ยท 2 months ago
Customer Service / Travel Specialists
HB Travels is looking for motivated individuals to join their team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.
Consumer Services
Responsibilities
Communicate with clients, answer questions, and provide reliable travel guidance
Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
Provide personalized service before, during, and after their travels
Keep up with travel trends, promotions, and destination insights to offer the best recommendations
Handle booking issues or travel challenges with proactive solutions
Qualification
Required
Strong customer service and communication skills
A passion for travel and helping others explore the world
Excellent organization and attention to detail
Ability to work independently in a remote setting
Basic computer proficiency and reliable internet access
Must be 18+ with a smartphone or computer
Preferred
Previous customer service or sales experience is a plus, but not required
Benefits
Full training and ongoing support, no prior experience required
Flexible scheduling, part-time or full-time remote work
Exclusive travel discounts and perks
Supportive, collaborative remote team environment
Unlimited earning potential
IATA cards available for qualified agents
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Funding
Current Stage
Early StageCompany data provided by crunchbase