A.C.Coy Company · 2 months ago
Video Conferencing Engineer (Hybrid)
US-NC-Raleigh
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expA.C.Coy Company is seeking a Video Conferencing Engineer to support their direct US Government client. The role involves designing and implementing complex video solutions, providing configuration support, and troubleshooting various video and audio issues.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Design and implement complex video solutions in compliance with customer requirements
Provide configuration support for video conferencing and streaming
Configure VCS devices for video and audio signaling and connectivity
Troubleshoot video and audio issues of video streams
Open trouble tickets with external vendors on equipment that is under maintenance
Assist with special projects that may require working with multiple vendors, field personnel, and area/district IS managers
Resolve client connectivity, interference, authentication, and coverage issues
Work with users/customers to resolve issues
Troubleshoot switch and routing issues such as Netscaler problems, VLANs, multicast, IGMP and other routing issues
Provide VCS Control and Expressway configuration, testing and troubleshooting
Provide Zoom rooms with configuration and support
Utilize Cisco Unified Communications Manager (CUCM) configuration, testing and troubleshooting
Use Cisco Meeting Server (CMS) configuration, testing and troubleshooting
Perform configuration and installation of new systems onto the network
Provide administration of Cisco’s Telepresence Management Suite (TMS)
Provide VCS / Zoom API Connector integration, configuration, and troubleshooting
Engineer systems connectivity and backup solutions
Support Cisco ISE (Identity Services Engine) Production Server and Cisco Prime Infrastructure support
Provide VCS support in the field sites on Layer 2 and Layer 3 network devices
Manage inventory of VCS equipment
Assist with Change Requests and Moves, Adds, Changes, and Delete (MACD) requests
Qualification
Required
Must be a US Citizen
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT
A degree from an accredited College/University in the applicable field of services is required. If an individual's degree is not in the applicable field, then 4 additional years of related experience is required
8+ years of experience in Telecom Engineering / software development and/or related field
Ability to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program
Excellent oral and written communication skills
Must be able to obtain a Position of Public Trust Clearance
Be able to pass a drug screening, criminal history, and credit checks
Candidate must have lived in the United States for the past 5 years
Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded
Company
A.C.Coy Company
The A.C.Coy Company is a national staffing and consulting firm.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase