Airwallex · 2 months ago
Credit Risk Operations Manager
US - San Francisco
Full-time
Onsite
Mid, Senior Level
$100K/yr - $150K/yrAirwallex is a unified payments and financial platform for global businesses, empowering over 150,000 businesses worldwide. As a Credit Risk Operations Manager, you will manage global credit risk exposure, assess merchants, and enhance credit decisioning while collaborating with cross-functional teams to support business growth and risk mitigation.
FinanceFinancial ServicesFinTechPayments
Responsibilities
Manage Airwallex’s credit risk exposure across all product offerings
Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods)
Drive Know Your Business (KYB) processes to build and maintain a diversified, high-quality merchant portfolio
Define, monitor and deliver against global credit risk performance KPIs
Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring
Develop structured reporting and dashboards to give global visibility into credit risk performance
Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation
Strengthen risk awareness across global stakeholders and proactively surface emerging risks
Qualification
Required
Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk
Deep understanding of credit fundamentals — including financial statement analysis, cash flow assessment, collateral structures, and exposure management
Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios
Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure
Ability to identify and escalate emerging credit risks across payment products and geographies
Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non-technical stakeholders
Proven ability to manage multiple priorities in a fast-paced environment with precision and attention to detail
Ownership mindset: you take accountability, drive clarity, and execute with urgency
Preferred
Advanced proficiency in data analysis tools (e.g. SQL)
Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements
Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions
Background in regulatory compliance and/or operational risk management
Track record of defining and reporting KPIs to improve process performance
Deep understanding of payment processing systems and associated credit, fraud, and operational risks
Company
Airwallex
Airwallex is a global payments and financial platform that provides business accounts, payment solutions, and spend management tools.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.53BKey Investors
AdditionSquare Peg CapitalLone Pine Capital
2025-12-08Series G· $330M
2025-05-21Series F· $150M
2025-05-21Secondary Market· $150M
Leadership Team
Jack Zhang
Co-Founder & CEO
Jacob Dai
Co-Founder & CTO
Recent News
2026-01-11
Mobile World Live
2026-01-06
2026-01-06
Company data provided by crunchbase