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Plainridge Park Casino · 2 months ago

Gaming (Slot) Technician - Full-Time

Plainville, MA

Full-time

Onsite

New Grad, Entry Level

$19.80/hr - $25/hr

0+ years exp

Plainridge Park Casino is part of PENN Entertainment, a leader in the integrated entertainment and casino gaming industry. The Gaming (Slot) Technician role involves ensuring the functionality and regulatory compliance of slot machines, providing maintenance and repair, and fostering a fun environment for guests and co-workers.

Gambling & Casinos

Responsibilities

Responsible for fostering a fun environment

Responsible for being a gracious host to all guests and co-workers

Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair

Ensures functionality of the slot maintenance system

Interacts with Slot Operations personnel and Guests while repairing slot machine functions

Work on special projects as assigned

Assist in maintaining adequate stock of parts necessary for repairs

Perform preventative maintenance: clean, inspect, adjust, and test various machine parts

Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming

Assist customers with questions and complaints regarding slot machines

Provide answers and explanations, and rectify problems as appropriate

Must have an outgoing, energetic and enthusiastic attitude

Must enjoy hosting others

Qualification

Electronic troubleshootingSlot system experienceInterpersonal skillsCommunication skillsOutgoing attitudeCustomer service

Required

Must have an outgoing, energetic and enthusiastic attitude

Must be comfortable initiating conversations and creating a fun environment with our guests

High school diploma or general education degree (GED); One to six months related experience and/or training; or equivalent combination of education and experience

Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes)

Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors

Must possess excellent interpersonal skills

Good oral and written communication skills, must be fluent and literate in English

Ability to stand and walk for entire shift and mobility to move easily around entire property

Must be able to listen and respond to visual and aural cues

Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality

While performing the duties of this job, the team member is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to talk or hear. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision