Slalom · 2 weeks ago
Benefits Manager (Americas), Program Delivery | Remote
Slalom is a business and technology consulting company that seeks a Benefits Manager to oversee health, well-being, and support programs across the Americas. The role involves managing program implementation, day-to-day benefits administration, compliance, and stakeholder engagement to enhance employee experience and ensure regulatory compliance.
CollaborationConsultingIT ManagementManagement ConsultingProject Management
Responsibilities
Lead the execution and implementation of health, well-being, leave, retirement, and voluntary benefit programs across the Americas region, ensuring alignment with global program designs and strategies
Translate global and enterprise benefits strategies into regional execution plans, timelines, and deliverables
Manage program launches, renewals, vendor transitions, and system integrations to deliver seamless employee experiences
Partner closely with HR PBPs, HR Operations, Legal, Finance, and external vendors to ensure that regional program implementation meets local compliance, regulatory, and market requirements
Develop implementation documentation, project plans, and process maps to ensure consistent delivery across all countries in scope
Monitor and evaluate program effectiveness post-launch, recommending enhancements or operational adjustments based on data insights and feedback
Oversee day-to-day administration of benefits across the Americas: enrollments, eligibility changes, terminations, leave of absence management, disability, claims escalations, vendor liaison, etc
Manage HRIS/BenAdmin system(s); ensure data integrity, process automation, and system enhancements
Drive the benefits open enrollment cycle (planning, communications, renewal, implementation) across all markets
Ensure operational consistency, and harmonize where feasible, while accommodating local requirements (currency, legal, tax, regulatory)
Oversee claims appeals and escalations, coordinate resolution, and monitor vendor performance
Stay current with local, regional, and national laws/regulations affecting benefits, leave, wellness, retirement, and related domains in each country
Lead the preparation and submission of required regulatory filings, disclosures, and compliance reporting (e.g., ACA in US, provincial requirements in Canada, local mandates in Mexico/Colombia)
Partner with legal and external counsel on regulatory change impacts, audits, and risk mitigation
Ensure vendor agreements, SLAs, and contracts align with compliance and risk requirements
Serve as the subject matter expert to HR business partners, executives, finance, legal, and managers on benefit programs, issues, and changes
Design and deliver compelling communications (written, virtual/in-person workshops, FAQs, toolkits) to help employees understand and engage with their benefits
Develop and deliver training for HR, managers, and other stakeholders about benefits, leave, compliance, and policy changes
Monitor, measure, and report on benefits performance, utilization, satisfaction, cost trends, and key metrics (e.g. benefit uptake, claims ratios, leave usage, vendor performance)
Supervise direct reports (e.g. Sr Benefits Analysts & Benefits Analysts), ensuring clarity in roles, performance expectations, and growth paths
Coach and mentor team members, provide regular feedback, support their development, and align them to Slalom’s core competency model
Promote a culture of continuous improvement: identify process efficiencies, innovation, lessons learned and share best practices across regions
Embed Slalom’s values and core competencies in the way benefits are designed, communicated, and delivered
Participate actively in Slalom’s internal events, learning initiatives, and cross-functional strategy
Contribute to shaping the broader People strategy: support total rewards, retention, inclusion, engagement, and future-of-work decisions
Lead pilot programs or new benefit experiments, gathering feedback and scaling successful initiatives
Qualification
Required
8–12+ years of progressive experience in benefits or total rewards, ideally across multiple countries
Strong technical grasp of benefits, leave, well-being, and retirement administration
Experience with compliance across multiple jurisdictions (Americas focus)
Expertise in HRIS/BenAdmin systems (Workday, ADP, etc.)
Strong analytical, problem-solving, and stakeholder management skills
Preferred
Prior experience in Latin America and/or Spanish/Portuguese fluency
Experience in consulting, agile, or matrixed environments
Familiarity with data visualization tools (Power BI, Tableau)
Certifications such as CEBS, PBP, or SHRM-SCP
Background leading distributed or remote teams
Benefits
Meaningful time off and paid holidays
Parental leave
401(k) with a match
A range of choices for highly subsidized health, dental, & vision coverage
Adoption and fertility assistance
Short/long-term disability
Yearly $350 reimbursement account for any well-being-related expenses
Discounted home, auto, and pet insurance
Company
Slalom
Slalom Consulting is a business and technology consulting firm that designs and builds strategies and systems to help its clients
H1B Sponsorship
Slalom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (258)
2023 (250)
2022 (614)
2021 (254)
2020 (220)
Funding
Current Stage
Late StageTotal Funding
$1.69M2013-04-12Series Unknown· $1.69M
Recent News
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