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ChenMed · 2 weeks ago

IT Network Administrator

Miami, FL

Full-time

Onsite

Mid Level

$68K/yr - $98K/yr

3+ years exp

ChenMed is a family-owned and physician-led company transforming healthcare for seniors. The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing network devices and providing expert technical support while collaborating with engineering colleagues to ensure optimal network performance.

Health CarePrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc

Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications

Manages and maintains network devices, wired and wireless, at all offices

Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center

Assists with workstation, printer, IoT, and MIoT, network installation as needed

Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment

Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations

Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform

Creates and maintains standard operating procedures and knowledge bases

Participate in the IT Operations on-call support rotation

Ensures that a remarkable level of customer service is provided at all times

Performs other duties as assigned and modified at manager’s discretion

Qualification

Network designFirewallsSwitchesTechnical supportScriptingAutomationService desk platformData facilities managementMulti-taskingMicrosoft Office SuiteEnglish fluencyCommunication skillsInterpersonal skillsDocumentation skills

Required

AA/AS degree in an Information Technology related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required

A minimum of 3 years' experience working within a dedicated, multi-tier technical team required

At least one (1) entry level certification (Network+, CCENT, etc.) or higher required

Experience using a service desk platform (ITSM or trouble ticket system)

Experience configuring routers and/or switches via a CLI or terminal interface

Experience managing data facilities and familiarity with their design

Technical understanding of network design and setup

Understanding of client/server and web applications

Basic understanding of scripting and automation

Knowledge of firewalls, switches, wireless access points

High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills

Excellent phone and communication skills

Strong interpersonal skills

Ability to work independently as well as, in a team environment

Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift

Ability to document all activities and instructions

Ability to work with all end user skill levels

Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software

Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time

Spoken and written fluency in English

This job requires use and exercise of independent judgment

Preferred

A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred

Benefits

Great compensation

Comprehensive benefits

Career development and advancement opportunities

Great work-life balance

Company

ChenMed

Glassdoor2.9

ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.

Founded in 1985

Miami, Florida, USA

1001-5000 employees

http://www.chenmed.com/

H1B Sponsorship

ChenMed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (4)

2023 (13)

2022 (26)

2021 (31)

2020 (23)