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Goodwill Industries International · 2 months ago

Manager, Strategy & Innovation

Rockville, MD

Full-time

Onsite

Mid, Senior Level

$120K/yr - $140K/yr

3+ years exp

Goodwill Industries International, Inc. is a leading social enterprise dedicated to helping individuals achieve their potential through the power of work. The Manager, Strategy & Innovation will lead initiatives that align with the organization's innovation and growth objectives, focusing on transforming retail and sustainability practices and supporting local Goodwill organizations in adapting to industry trends.

EducationHealth CareNon Profit

Responsibilities

Help identify emerging trends and innovative business innovations that could future-proof Goodwill’s retail and mission work

Support the design, setup, and execution of high-impact pilots in retail, resale, and sustainability, to help Goodwill organizations test and learn new practices

Help lead the day-to-day transition of successful pilots into scalable, long-term solutions that strengthen Goodwill’s ability to serve its mission and its members

Provide strategic insights and recommendations to Goodwill leadership based on pilot results and industry trends

Oversee the day-to-day management of innovation projects, ensuring execution on time, within scope, and aligned to strategic priorities

Implement best-in-class project management frameworks to optimize pilot execution and scaling, working with the Performance Management Office, and aligned to GII’s existing pilot management frameworks

Identify risks, remove barriers, and ensure rapid iteration and adaptation based on pilot learnings

Lead high priority strategic initiatives related to Goodwill’s core retail, sustainability, and mission teams

As needed, support Goodwill’s leadership team with market and competitive analysis, analysis of Member performance, Member engagement, etc

Qualification

Innovation strategyBusiness transformationProject managementConsulting experienceRetail partnershipsStakeholder engagementIT proficiencySustainabilityCommunication skills

Required

Proven experience working on innovation and business transformation at scale

Strong strategy, consulting, or business development experience—ideally in a top-tier consulting firm, leading retail/resale organization, or corporate innovation unit

Excellent project leadership and execution skills, with the ability to manage multiple initiatives simultaneously

Ability to build trust and credibility across executive leadership, external partners, and Goodwill members

Exceptional communication and stakeholder engagement skills to align multiple groups toward common goals

High ethical standards and ability to drive impact at scale through partnerships and innovation

Strong IT proficiency in project management software, analytics tools, and business intelligence platforms

Ability to travel as required

Bachelor's degree

3-5+ years of experience in strategy, innovation, business transformation, preferably in consulting, retail, resale, social enterprise, or sustainability sectors

Demonstrated success in leading strategic initiatives