Oak Street Health, part of CVS Health · 9 hours ago
Patient Growth Specialist
Lancaster, PA
Full-time
Hybrid
Entry, Mid Level
$18.50/hr - $35.29/hr
2+ years expOak Street Health, part of CVS Health, is dedicated to connecting Medicare-eligible seniors with their unique care model. The Patient Growth Specialist role focuses on generating leads and expanding the patient base through community outreach and relationship management.
Health CareHealth DiagnosticsHospitalMedicalPrimary and Urgent Care
No H1B
Responsibilities
Generate high-quality leads by executing community events and conducting localized outreach within the Medicare senior community
Identify and convert leads through cold calling, digital channels, and referrals from the broader outreach team
Persistently engage prospective patients via email, phone, and face-to-face networking to build a robust sales pipeline
Stay current on service updates, marketing initiatives, and organizational workstreams through active participation in team briefings
Partner with Community Relationship Managers (CRMs) and Outreach leadership to align on lead generation strategies and Insurance Agent (IA) partnerships
Meticulously document all customer interactions and sales activities within the CRM and internal business systems
Serve as the primary liaison between clinical teams and new patients to ensure a seamless transition into our care
Address and resolve prospect concerns or complaints with empathy, ensuring a positive first impression of Oak Street Health
Maintain consistent touchpoints with prospects to foster trust and long-term community presence
Qualification
Required
2+ years in Sales or Healthcare environments
Proven ability to cold call, manage digital lead channels, and influence key stakeholders
Exceptional verbal and written communication skills with a professional phone presence
Skilled at navigating external barriers and managing multiple priorities in a fast-paced environment
Must have a valid driver's license and reliable transportation. Note: This role is 60% field-based and 40% clinic-based
Flexibility to work weekends for community events and patient engagement
US work authorization
Preferred
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Strong computer skills, including basic knowledge of Microsoft and/or Google Suite
Experience with Customer Relationship Management (CRM) and/or Electronic Medical Record (EMR) software is a plus
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
Oak Street Health, part of CVS Health
Oak Street Health is a network of value-based primary care centers serving older adults on Medicare.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$405.33MKey Investors
Hercules Capital,Silicon Valley BankHarbour Point Capital,Quantum Strategic Partners
2023-02-08Acquired
2022-11-16Post Ipo Debt· $300M
2020-08-06IPO
Leadership Team
Sarah Bild
Vice President, Marketing and Brand
Justin Hunt
Senior Medical Director, Behavioral Health
Recent News
2026-01-13
2025-11-29
2025-11-15
Company data provided by crunchbase