JPMorganChase · 1 month ago
Operations Manager- Capital Markets Automation Home Lending
United States
Full-time
Remote
Mid Level
$88K/yr - $128K/yr
3+ years expJPMorganChase is a leading financial services firm, and they are seeking an Operations Manager in Capital Markets Automation Home Lending. In this role, you will drive operational efficiency and strategic initiatives while leveraging advanced data analytics and automation to optimize workflows and support the Home Lending Loan Sales team.
Asset ManagementBankingFinancial Services
Responsibilities
Analyze and interpret complex data sets from investor data requirements, utilizing advanced data analytics skills to efficiently resolve loan quality exceptions and uncover patterns and provide insightful reporting
Develop and implement analytical solutions for internal operational workflows, focusing on leveraging AI and building AI-powered tools to optimize and reduce manual processes
Utilize data transformation tools (Alteryx, Tableau, Python) and advanced analytics to support automation and process improvement initiatives
Create and interpret reporting, conveying results in a clear and professional manner to all levels of staff, including senior management
Lead or support projects and tasks, ensuring timely completion and effective communication of issues and risks to management
Ensure data integrity through automated extraction, processing, analysis, and reporting
Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies
Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes
Qualification
Required
Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience
Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture
Ability to organize and prioritize multiple projects and responsibilities with accuracy and attention to detail, working independently in a fast-paced environment
Strong written and verbal communication skills, with the ability to influence and collaborate across diverse teams
Experience creating presentations and reports for all levels of management, with an executive presence
Understanding of risk and controls, with the ability to work with audit, compliance, and regulatory constituencies and project management skills, including the ability to lead initiatives, prioritize work, and meet deadlines
Preferred
Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making
Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency
Bachelor's Degree in Finance, Economics, Statistics, Math, Business Administration, Computer Science, or a related field
3+ years of experience in mortgage banking, capital markets, or a related analytical field
Strong analytical skills—independent, logical problem solver with the ability to synthesize data, identify trends, and project outcomes
Experience leveraging AI and building tools using AI in a business context and model building
Proficiency in data transformation tools such as Alteryx and Tableau and advanced skills in Excel and PowerPoint with familiarity with mortgage-based operating systems (e.g., Black Knight, FHLMC Loan Selling Advisor, FNMA Loan Delivery, GNMA SFPDM)
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (3471)
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2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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