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Five Iron Golf · 2 months ago

Golf Sales Lead

Kirkland, WA

Full-time

Onsite

Mid, Senior Level

$60K/yr - $70K/yr

Five Iron Golf is a hospitality-driven company backed by Callaway Golf and Enlightened Hospitality Investments, focused on providing an engaging golf experience. The Golf Sales Manager will lead the Golf Experience Team, ensuring guest satisfaction and promoting various golf offerings while managing sales and community relationships.

Sports

Responsibilities

Manage with and through associates to deliver an exceptional guest experience by overseeing pre-visit communications, onsite interactions, and post-visit follow-ups

Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings

Serve as the in-house expert on our golf simulator technology, using your expertise to ensure guests have the best possible experience, while connecting guests with other offerings such as leagues, memberships, swing evaluations, and club fittings

Oversee the sales, execution, and management of Five Iron Golf leagues and one-off tournaments throughout the year (Fall, Winter, and Summer seasons)

Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement

Handle essential administrative tasks related to sales transactions and customer service inquiries

Collaborate effectively with team members to align efforts and achieve business goals

Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times

Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness

Verify guests' legal drinking age

Assist with closing duties as needed

Strong leadership ability with a willingness to lead by example

Exemplary communication, time management, and organizational skills

Upbeat energy, enthusiasm, and a positive attitude

Ability to think on your feet and manage customer expectations

Ability to work in a fast-paced environment and collaborate effectively with a team

Availability to be present in the space on evenings, weekends, and holidays

Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs

Ability to obtain proper licensing and certifications for the location

Qualification

Golf simulator technologySales managementGuest engagementCommunity relationship buildingFoodBeverage knowledgeLeadershipCommunication skillsTime managementOrganizational skillsTeam collaborationPositive attitude