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University Partners · 2 months ago

Maintenance Technician - Student Housing

The Province Greenville, NC

Full-time

Onsite

New Grad, Entry Level

University Partners is a company focused on student housing, and they are seeking a Maintenance Technician to ensure the upkeep and maintenance of their properties. The role involves providing excellent service to residents, handling service requests, and maintaining cleanliness and safety in the community.

Real Estate

Responsibilities

Providing excellent service to residents, guests, employees and contractors

Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor

Ensuring the clean condition of the community at all times

Maintaining the maintenance shop according to policy

Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review

Assisting in other tasks as directed by the Maintenance Supervisor

Spot cleaning the model and vacant units on a daily basis

Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor

Keep a record of hours utilizing company provided forms. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager

Walk Common areas daily, before 9 am. Always be diligent to look for maintenance issues

At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness

Per the turn schedule provided by the Maintenance Supervisor, complete turns: 1. Install Vendor Lock on unit within 24 hours of receiving keys from resident. 2. Communicate any vendor make-ready issues to Maintenance Supervisor. 3. Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start. 4. Complete a turnkey checklist for each unit as work is completed. Obtain Maintenance Supervisor signature on form once work is finalized

Complete workorders as directed. Ensure 24-hour response policy. (Daily)

At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled. Document in CSR

Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff

Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. (Daily)

At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code

At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets

Inform Maintenance Supervisor of supplies needed

Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly)

Review Preventative Maintenance Calendar on monthly basis. At the Direction of the Maintenance Supervisor, perform following duties on a monthly basis: 1. Car Checks 2. Breezeway Inspections 3. Safety and Trip Hazard Inspections

Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control

At the direction of the Maintenance Supervisor, replace filters on a quarterly basis and inspect units for mold and other problems during filter installs. Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter)

Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies

Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current

Work with vendors during process and provide input to Maintenance Supervisor regarding venders’ status and adherence to schedule

Complete unit punch at the direction of Maintenance Supervisor

Qualification

HVAC knowledgePlumbing knowledgeElectrical knowledgeBasic constructionCustomer serviceMechanical aptitudeFollowing directionsConstructive criticismOwn toolsLifting heavy loadsWorking weekendsOn callCommunication skillsTeam playerTime managementDetail-orientedConfidentiality

Required

Working knowledge of electric, plumbing, HVAC and basic construction

A general mechanical aptitude combined with a willingness and desire to learn

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Professional demeanor resulting from previous maintenance experience

Excellent customer service skills

Good communication and listening skills

Able to be an effective team player and interact well with others

Organized and detail-oriented

Patient, even-tempered and works well under pressure

Effective time management skills

Able to maintain confidentiality

Able to follow directions from a supervisor

Able to understand and follow posted work rules and procedures

Able to accept constructive criticism

Must have own tools

Able to climb and work from ladders and the ability to lift and carry heavy loads

Able to work weekends or overtime as job requires

Able to be 'on call' weekends and after hours

High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience

Certified HVAC as required

Valid driver's license and proof of insurance