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ModMed · 2 weeks ago

Pre-Sales Solutions Consultant, Practice Management

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

ModMed is a company focused on modernizing healthcare through innovative software solutions. They are seeking a Pre-Sales Solutions Consultant to demonstrate the value of their Practice Management software and assist clients in achieving their practice objectives through effective sales support and solution demonstrations.

Artificial Intelligence (AI)Electronic Health Record (EHR)Health CareSoftware

Responsibilities

Partner with the ModMed Sales team by providing functional and financial expertise to our prospects and clients as they evaluate our practice management solutions for their organization

Conduct financial discovery sessions and workflow analysis to understand their unique challenges and practice objectives

Deliver high-quality product demonstrations of ModMed and partner software solutions to prospective customers by clearly articulating the sales message, emphasizing the value of our offerings, and highlighting what sets ModMed apart. Aim to leave a strong and positive impression on diverse audiences, including financial and clinical staff such as practice administrators, billers, physicians, registered nurses, physician assistants, medical assistants, and other practice leaders

Conduct onsite financial workflow analysis and solutions demonstrations/presentations based on observations and understanding of best practices

Provide consistent post-sale support in the form of accurate knowledge transfer to ModMed professional services with the goal of ensuring a smooth pre-sale to post-sale transition and optimal client experience

Assist in the completion of RFI/RFP/Security Questionnaires required to support the closure of net new opportunities

Consistently build ModMed solution expertise by maintaining a growth mindset and proactive learning. Appropriately leverage Sr. SE, Sr. SC, and Principal SC team members to accelerate learning of current financial solutions and planned financial product enhancements

Demonstrate value and discuss the functionality of all ModMed's ancillary products such as Relatient, analytics, and Klara

Assists with the development of educational and training materials (white papers, internal videos, etc) that will be consumed by all solutions engineers. Additionally, assists the Sr. SE in the creation of and updates to client-facing Consensus videos for their assigned product(s)

Support one-to-many sales and marketing events both on-site and remotely

Qualification

Healthcare practice managementFinancial workflows analysisProduct demonstrationsRemote presentationsInterpersonal skillsMultitaskingAdaptabilityContinuous learning

Required

Requires up to 50% domestic travel

3+ years of healthcare practice management industry experience as a Practice Administrator, Biller, or Revenue Cycle Manager OR 2+ years of experience as a Sales Solutions Engineer or similar role, demonstrating healthcare Practice Management software to clients

Experience conducting remote presentations (Google Meet, QuickTime, Reflector)

Extensive knowledge of medical practice operational and financial workflows, along with a strong understanding of healthcare business processes

Excellent written, verbal, presentation, and interpersonal skills

Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

Active listener, adaptable, coachable, and a strong communicator at all levels of the organization

Naturally curious, engaging, unafraid to ask questions, and passionate about continuous learning and improvement

Thrive in a fast-paced, dynamic, virtual, and innovative environment

Preferred

Bachelor's degree preferred, with relevant experience considered in lieu of a degree

Benefits

Comprehensive medical, dental, and vision benefits

401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.

Generous Paid Time Off and Paid Parental Leave programs

Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs

Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed

Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning

Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles

Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters