Decagon · 1 week ago
Channel Partner Manager
San Francisco, CA
Full-time
Onsite
Senior Level
$150K/yr - $240K/yr
5+ years expDecagon is a leading conversational AI platform that empowers brands to deliver concierge customer experiences. They are seeking a Channel Partner Manager to design, build, and scale revenue-focused partnership programs, collaborating with various teams to drive customer and commercial outcomes.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Design and implement commercial deal structures and programs to grow the channel ecosystem
Develop and launch partner enablement initiatives, including training paths, solution guides, and joint marketing assets
Drive SI partnership conversations, shaping joint value propositions, co-delivery models, and routes to market
Build and manage a referral and reseller program to accelerate pipeline creation
Collaborate cross-functionally with Legal, Sales, Engineering, and Marketing to ensure partner performance and alignment with Decagon’s revenue strategy
Qualification
Required
5+ years of experience in partnerships, business development, or channel partnerships at high-growth SaaS or AI companies
Experience working across channel partnership types (e.g., SI, VAR, BPO, TSDs)
Know how to build partner programs from the ground up (i.e., partner workflow/technology and program design)
Strong executive presence and demonstrated ability to influence senior stakeholders
Excellent organizational, communication, and relationship management skills and can represent Decagon in the ecosystem
Preferred
Comfort building partnership programs and motions 0 → 1
Are an out-of-the-box thinker and bring an entrepreneurial spirit to your partnerships work
Familiarity with cloud ecosystems (Google Cloud, AWS, Azure), marketplace, and co-sell motions
Benefits
Health, dental, and vision insurance
Take what you need vacation policy
Career growth opportunities within a fast-growing AI company
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase