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SpotOn · 2 months ago

Associate Manager, Installation & Go-Live

Royal Oak, Michigan, United States

Full-time

Onsite

Senior Level

5+ years exp

SpotOn is a company dedicated to providing independent restaurants with the tools they need to succeed in a competitive market. The Associate Manager, Installation & Go-Live role focuses on managing and developing high-performing teams to enhance customer success in the fintech and SaaS environments.

Mobile PaymentsPaymentsSales AutomationSoftware

Qualification

Customer success experienceTeam managementFintech experienceSaaS experienceTechnical certificationsAdditional languagesFluent in English

Required

5 years of professional experience in customer success or related roles

1 year of experience managing and developing high-performing teams

Bachelor's degree in Information Technology, Computer Networking or Systems Administration, Engineering Technology, Business Administration, Hospitality Management (with strong technical acumen) or a related required

Relevant technical certifications (e.g., CompTIA A+, Network+, or vendor-specific POS certifications) may substitute for a formal degree

Fluent in English (written and verbal)