Stenger & Stenger, P.C. · 2 months ago
Workflow & Process Analyst
Grand Rapids, MI
Full-time
Onsite
New Grad, Entry LevelStenger & Stenger, P.C. is seeking a Workflow & Process Analyst to join their Grand Rapids corporate office. The role focuses on improving and automating processes within legal operations, requiring collaboration with attorneys and management to enhance efficiency and compliance.
Law EnforcementLegalLegal TechProfessional Services
Responsibilities
Design, implement, and document business processes, policies, and standards that enhance operational efficiency and compliance
Set up and maintain rules that automate workflow based on defined business logic
Analyze existing workflows to identify bottlenecks and opportunities for process improvement
Test and validate workflow updates to ensure smooth and accurate processing
Document process rules, logic flows, and related business requirements
Support the implementation and optimization of solutions used across business and legal operations
Work with our legal department to ensure processes are efficient and accurate
Assist with auditing, tracking, and reporting on key operational and compliance metrics
Support communication and information flow between legal, operations, and management teams
Uphold confidentiality and ensure compliance with firm and regulatory requirements
Qualification
Required
Bachelor's degree in Business, Technology, Law, or a related field; or equivalent relevant experience
Experience or interest in process improvement, automation, or operations
Strong analytical and logical-thinking skills
Understanding of conditional logic (“if X, then Y”)
Excellent attention to detail and organizational ability
Proficiency with Excel or similar data analysis/reporting tools
Effective written and verbal communication skills
Self-motivated, dependable, and able to manage multiple priorities
Comfortable working both independently and collaboratively with cross-functional teams
Professionalism in handling sensitive and confidential information
Preferred
Familiarity with process mapping and workflow design
Knowledge of SQL or data queries is a plus, but not required
Experience with legal document management systems or case management software
Company
Stenger & Stenger, P.C.
Stenger & Stenger, P.C., established in 1994, is a collections law firm dedicated to providing banks, creditors and debt buyers legal representation in multiple states, including Colorado, Indiana, Georgia, Kentucky, Michigan, Minnesota, New Jersey, Ohio, Tennessee, and Iowa .
Founded in 1994
51-200 employees
H1B Sponsorship
Stenger & Stenger, P.C. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
R
Raymond Bankoski
Chief Technology Officer
Company data provided by crunchbase