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Mastercard · 2 weeks ago

Vice President, Enterprise Operations

O'Fallon, MO

Full-time

Onsite

Senior Level, Lead/Staff

$176K/yr - $294K/yr

8+ years exp

Mastercard is a global leader in digital payments, empowering people and businesses worldwide. The Vice President of Enterprise Operations will provide senior leadership to technology centers, ensuring operational excellence and strategic direction while managing a multi-million dollar budget and fostering relationships with business partners.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments

Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met

Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans

Review, approve and implement policy changes with minimal customer or staff interruption

Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization

Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable

Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets

Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services

Qualification

Network OperationsInfrastructure TechnologiesProject Management24/7 Operations ManagementBudget ManagementPolicy ImplementationCommunication SkillsLeadership Skills

Required

Bachelor's degree or equivalent experience

Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment

Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies

Extensive experience with managing a 24X7 shift environment of IT technical and operational staff

Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers

Proven verbal and written communications skills are a requirement for this role

Experience with requirements documents, design documents, project financials

Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs

Ability to foster open communications across all internal or external organizational levels

Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results

Ability to approve and implement policy and provides strategic direction for the organization

Preferred

Master's degree

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)