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EMC Insurance Companies · 2 weeks ago

Commercial Underwriter III

North Carolina, United States

Full-time

Onsite

Mid Level

$71K/yr - $97K/yr

3+ years exp

EMC Insurance Companies is focused on making an impact through collaboration and support. The role of Commercial Underwriter III involves selecting and managing a profitable book of business, evaluating complex accounts for risk and pricing, and fostering relationships with agents to ensure excellent customer experiences.

Financial ServicesInsurance

Responsibilities

Selects, grows, and maintains a profitable book of business for assigned territory within underwriting authority

Evaluates complex accounts, such as different business operations, multiple lines of business or special pricing requirements, for risk selection and pricing purposes

Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite policies

Offers appropriate coverage for exposures

Maintains proper file documentation in connection with accounts

Develops and fosters agency relationships

Educates agents on EMC products, underwriting appetite, systems, and services

Visits agencies to discuss accounts and provide agents with updates at EMC

Communicates with agents proactively

Identifies opportunities and potential barriers within agency relationships

Collaborates with marketing representatives to ensure agents receive excellent customer experiences, responsiveness, and select EMC as their insurer of choice

Effectively explains decisions to accept or reject a risk to agents

Coordinates with marketing and branch management in the agency planning and review processes

Monitors progress of assigned agents and guides agents in achieving annual goals

Seeks feedback from agents and takes action to improve their experience and grow strong books of business

Researches industry changes, competition, target markets and new products

Answers questions, shares recommendations for complex situations and explains rationale for recommendations for less experienced underwriters

Qualification

Commercial lines underwritingRisk analysisCPCU certificationMicrosoft OfficeCustomer service skillsProblem-solving skillsCommunication skillsPresentation skills

Required

Candidates must reside in North Carolina, South Carolina, or Virginia

Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience

Three years of experience in commercial lines underwriting

Strong knowledge of underwriting and risk analysis

Excellent problem-solving skills and the ability to make sound decisions

Ability to work effectively with others, as well as independently

Ability to maintain high standards of professional competence

Strong customer service skills

Strong computer skills, including knowledge of Microsoft Office and social media

Ability to work on multiple projects while meeting deadlines

Ability to effectively communicate products, procedures, business planning and system information necessary to positively influence production within assigned territory

Strong written and verbal communication skills, including the ability to speak in front of others

Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards required if traveling