evo · 4 days ago
Seasonal Retail Associate
evo is a leading multi-channel retail brand focused on community and the outdoor lifestyle. The Seasonal Retail Associate will create exceptional customer experiences by assisting customers, maintaining store organization, and managing transactions.
ApparelE-CommerceEventsFashionRetailSporting GoodsSports
Responsibilities
Create positive and memorable customer interactions, in some cases, giving lessons in product use
Warmly greet customers, provide prompt assistance, and offer product recommendations
Keep all customer facing environments clean, organized, and visually appealing
Operate cash registers and process customer payments
Efficiently handle will-call orders
Manage customer waitlists and communicate estimated wait times
Execute store operations tasks including, but not limited to; inventory receiving and processing, ship from store and product restocking
Learn and develop technical product knowledge and expertise
Educate customers about technical elements of our product, ask strategic questions and support customers in getting the best product for their upcoming adventure
Other duties as assigned
Qualification
Required
Previous experience in the retail industry is a plus, but not mandatory
Willingness to learn about the products and services offered
Adaptability
Attention to detail
Cash handling
Communication
Conflict resolution
Customer service
Inventory management
Multitasking
Product knowledge
Teamwork
Embodies, honors, and lives our core values: The Great 8
Preferred
Experience with Point of Sales System preferred
Benefits
Employee discount and access to pro deals on most the products we sell
Access to Free Rentals and Discounted Shop Service & Labor, amongst other evoExtras
Team Events and Recognition-based rewards
40 Hours of Paid Volunteer Time Off
Paid Sick Leave
Charitable giving match
Employee Assistance Program
Access to Employee Resource Groups
Retail quarterly bonus program
Company
evo
We are an outdoor retail and experiences company, focused on providing unique experiences across our locations in Canada, US, and Japan.