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Diverge Health · 9 hours ago

Health Coach

Columbus, OH

Full-time

Onsite

Entry Level

$23/hr - $23/hr

2+ years exp

Diverge Health is dedicated to improving health access and outcomes for underserved populations. They are seeking Health Coaches to partner with patients in building healthy habits and navigating care resources, while working closely with a team of clinicians to support holistic patient care.

Health CareMedicalPrimary and Urgent CareWellness

Responsibilities

Conduct one-on-one coaching sessions in homes or community settings, building trusted relationships with up to 20 patients each week

Educate patients about chronic conditions such as diabetes, COPD (Chronic Obstructive Pulmonary Disease), asthma, CHF (Congestive Heart Failure), and hypertension

Motivate and empower patients through goal setting, accountability, and culturally sensitive health coaching

Help patients engage or re-engage with primary care, including scheduling visits and ensuring follow-up after hospitalizations

Support care coordination by reviewing charts, confirming appointments, and helping patients prepare for visits

Guide patients in identifying and accessing community, health plan, and government resources (e.g., food assistance, housing, transportation) using resource directories and other tools

Document patient encounters and progress accurately in our internal database-Salesforce to inform the broader care team

Collaborate with Nurse Practitioners and Social Workers to facilitate case reviews and support patients with complex needs

Communicate patient risks or complications promptly to clinical team members for follow-up and triage

Support other tasks as needed to best meet the needs of the patient, their primary care provider, or the care team

Qualification

Motivational InterviewingCare coordinationSalesforceChronic condition educationCommunity resource navigationInterpersonal skillsOrganizational skillsAdaptabilityProblem solvingContinuous learning