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Royal Caribbean Group · 5 days ago

Director, HR Systems Products

Miami, FL

Full-time

Onsite

Director/Executive

12+ years exp

Royal Caribbean Group is seeking a Director of HR Systems Products to lead their HR Transformation Team. This role involves overseeing HR product solutions, managing system configurations, and collaborating with various operational leaders to ensure effective implementation and management of HR systems.

Travel

Responsibilities

Together with the HR Transformation team, this leader builds relationships with all business operational leaders and HR operational COEs, ensuring they always feel supported

Together with the HR Transformation team, this leader builds strong relationships with IT HR

Manages technology project risks and successfully removes barriers or escalates risks/issues to senior leadership as needed

Provides senior leaders with regular reports, status updates, progress etc

Evaluates the work done by the System Product Owners and development team, providing constant feedback, ensuring maximum product value in line with customer expectations and product vision

Analyzes market and industry trends to anticipate stakeholder needs

Manages security and environment management for enterprise HCM solutions, predominantly SAP SuccessFactors

Reviews all technical specifications ensuring appropriate IT build based upon the business requirements

Analyzes support tickets and other data points to drive continuous improvement initiatives

Qualification

HR Systems ManagementSAP SuccessFactorsAGILE methodologyPMP certificationScrum methodologyCoaching skillsInterpersonal skillsDecision-making skillsCollaboration skills

Required

Highly technical, strategic, proactive, and organized

Strong interpersonal skills

12+ years of hands-on HR Systems Management with 3-5 years of people leadership experience

Experience in using AGILE, PMP, or Scrum methodology (or equivalent)

Proven track record of HR System management across a broad range of HR process areas, systems, and workflows including but not limited to: HCM, Case Management, Learning, Employee Engagement, Workforce Management, Recruiting, Sourcing, Compensation, and Reward

Ability to define and execute multiple detailed activity plans simultaneously

Skilled in customer facing activities covering data preparation, cutover support, timeline management, and documentation preparation

Ability to communicate and work collaboratively within a team and have strong influencing skills

Ability to coach and advise senior stakeholders

Ability to manage ambiguity with demonstrated confidence & credibility

Strong judgement and decision-making skills

Experience working with current HR Technology platforms (e.g., Success Factors, Salesforce etc.) as well as legacy solutions