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Big Leap Health · 3 months ago

Director of Revenue Cycle Management

New York City

Full-time

Onsite

Director/Executive

$150K/yr - $180K/yr

6+ years exp

Big Leap Health is democratizing access to breakthrough mental health treatments. The Director of Revenue Cycle Management will transform the RCM function, drive improvements in coding, billing, collections, and denial management processes, and play a critical role in the company's growth trajectory.

Health CareInsuranceMental Health

Responsibilities

Own and transform our RCM lifecycle including coding, billing, collections, and denials — for a growing network of outpatient practices offering innovative mental health treatments. You, your team, and any vendors you engage will be wholly responsible for end to end performance

Drive process optimization: Reduce unnecessary iterations in the billing process by quickly identifying root causes of denials and implementing pattern recognition solutions

Identify & resolve obstacles to reimbursement proactively and maintain industry-leading claim payment rates

Translate confusing and technical revenue cycle concepts into actionable and understandable guidance for our partners

Scale our market-leading RCM performance while maintaining our core RCM KPIs like clean claim rate, days to pay, net collections, and others

Collaborate with the Product team to optimize our tooling and inform selection of critical vendors enabling all stages of the revenue cycle, leveraging new AI technologies where possible

Qualification

Revenue Cycle ManagementProcess OptimizationData-Driven InsightsPayer EnvironmentsTechnology ImplementationAttention to DetailTeam Collaboration

Required

6+ years of experience, including 2+ years of hands-on Revenue Cycle Management experience at a venture backed startup

Proven track record of building revenue cycle functions from minimal infrastructure into best-in-class systems at a high-growth company

Deep attention to detail and orientation towards process development - you know that nailing the details is critical in revenue cycle management, and only with excellent process and documentation can scale be achieved

Exposure to complex payer environments, including Medicaid, Medicare Advantage, and commercial ASO groups

Bias towards technology - you have experience with, and enjoy, rolling out and optimizing new technologies to enhance the effectiveness of your team