Bruce Titus Automotive Group · 2 months ago
GENERAL SALES MANAGER
Bruce Titus Automotive Group is seeking a driven and experienced General Sales Manager to lead their sales operations and help drive performance to new heights. The role involves overseeing all aspects of the sales department, including vehicle sales, inventory management, and customer retention, while coaching and developing a high-performing sales team.
AutomotiveProfessional ServicesSales
Responsibilities
Hires, trains, supervises, and monitors the performance of the new and used vehicle department managers, finance managers and sales staff
Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit
Ensures that sales managers and staff (new and used) understand dealership policies, procedures, and sales systems
Ensures all contacts with customers are tracked and input into the CRM in a timely manner
Helps in overseeing the F&I managers and ensures CITs are being collected in a timely manner
Ensures that RDRs are correctly reported to the manufacturer and that all incentives are collected
Works with dealer and CFO to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly
Establishes standards for displaying, merchandising, and maintaining new and used vehicles
Works with team to fully utilize software tools related to inventory management such as vAuto
Establishes procedures for quick disposal of over-aged vehicles
Reviews repair orders for used vehicles as needed to ensure prompt reconditioning
Meets with the management to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually
Studies the local market conditions, demographics, and past sales history. Makes recommendations to the management regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans
Conducts major sales promotions and advertising as needed (i.e. online advertising, large new display ads, radio, etc.)
Approves all sales incentives in writing before submitting to the office
Addresses customer complaints to ensure high level of customer satisfaction
Creates systems that ensure ongoing sales training, including weekly sales meetings
Facilitates new-vehicle pre-delivery with the service manager
Maintains a professional appearance
Attends managers meetings as requested
Qualification
Required
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to write speeches and articles for publication that conform to prescribed style and format
Ability to effectively present information to top management, public groups, and/or boards of directors
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
NADA Salesperson Certification
State Sales License
Valid Driver's License
Benefits
On-site training
Medical, Dental and Vision Plan
Paid Holidays & PTO
Short Term Disability
401(k) Retirement Plan
Life Insurance Plan
On-going training and opportunity for growth