Gerra ยท 4 months ago
Customer Deployment Lead
Los Angeles
Full-time
Onsite
Senior Level
$150K/yr - $170K/yrGerra is deploying AI-powered robots that are transforming how businesses acquire and serve customers. The Customer Deployment Lead will own the implementation of these robots, ensuring successful deployments across various locations and transforming traditional business operations into AI-powered solutions.
Computer Software
Responsibilities
Deploy 20+ robots monthly across retail stores, hotels, and trade shows
Travel 50-75% (Mon-Thu, home weekends)
Turn skeptical store managers into champions on Day 1
Work with engineers but own the business outcome
Create the playbook for deploying at Walmart, Marriott, CES
Ensure every robot generates ROI within 30 days
Transform pilot programs into chain-wide rollouts
Qualification
Required
You've rolled out technology that changed how businesses operate
You know the difference between installation and transformation
You can manage a stressed Fortune 500 client at 6am in their flagship store
You've done chain-wide rollouts (50+ locations)
You see travel as freedom, not burden
You can translate between engineers and executives
You know that Week 1 determines Month 12
Benefits
Meaningful equity in a profitable, growing company
All travel expenses + keep all travel points/status
Work from anywhere when not deploying
Company
Gerra
Gerra builds data infrastructure for Physical AI.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase