Kona Medical Consulting · 2 months ago
Onboarding Specialist
Richardson, TX
Full-time
Onsite
New Grad, Entry Level
$15/hr - $21/hrKona Medical Consulting is actively looking for an Onboarding Specialist. In this role, you will welcome new patients, ensure they understand our services, and provide a warm and supportive introduction to their care journey.
ConsultingHealth CareIT ManagementMarketingMedical
Responsibilities
Conduct welcome calls to new patients and introduce them to our home health services
Verify patient information and confirm their understanding of the care process
Address initial questions or concerns from patients and family members
Provide an overview of what to expect during their home health care experience
Ensure all onboarding documentation is completed accurately and in a timely manner
Communicate relevant patient details to nursing and administrative teams
Follow up with patients as needed to enhance their onboarding experience
Maintain detailed and accurate records of patient interactions
Coordinate care efficiently with ancillary companies and departments
Qualification
Required
High school diploma or equivalent required
Excellent verbal and written communication skills
Compassionate, patient-focused, and professional demeanor
Strong organizational skills and attention to detail
Proficient in Microsoft Office and comfortable learning new software systems
Ability to work both independently and as part of a team in a fast-paced environment
Preferred
Associate or bachelor's degree preferred
Previous experience in home health, healthcare administration, or patient services preferred
Benefits
Health, dental, and vision insurance options
Paid time off and holidays
Supportive and collaborative work environment
Opportunities for career development and growth
Company
Kona Medical Consulting
Kona Medical Consulting provides medical assistance services on financial management, billing, marketing and information technology.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase