USI Insurance Services · 2 weeks ago
Sr Retirement Plan Administrator
USI Insurance Services is an industry-leading retirement plan consulting and benefits administration firm. The Sr Retirement Plan Administrator is responsible for managing and retaining clients’ retirement plan business, providing recordkeeping and compliance services, and mentoring team members to ensure exceptional customer service and effective client relations.
Commercial InsuranceConsultingEmployee BenefitsFinancial ServicesHealth InsuranceInsuranceRisk Management
Responsibilities
The Consultant demonstrates a high degree of technical expertise in managing and retaining assigned clients’ retirement plan business and handling client relation issues
The Sr. Consultant possesses proficiency in providing recordkeeping and compliance services for various types of plans, including 401(k), 403b, profit sharing, money purchase, non-qualified, etc
Sr. Consultant will provide mentorship & oversight with team projects, training, peer review and new business conversions
The Sr. Consultant also works with the Director of Operations and Team Leader as applicable to review team processes and procedures
Sr. Consultant provides exceptional customer service and works effectively with internal teams/resources (i.e. Compliance, Legal, Producers etc.) and external vendors to maintain a successful relationship with clients and to provide overall recordkeeping and consulting services for complex retirement plans, including, but not limited to: Responsible For All Aspects Of Recordkeeping For Client Plans To Ensure Accurate Processing In Accordance With Department Service Standards/deadlines And Plan Documents, Including:
Reconcile asset balances (trust and participant accounts) and resolve discrepancies
Perform plan calculations when necessary, including eligibility, contributions, match, profit sharing, etc
Process transactions, including distribution and loan requests, forfeitures, etc
Ensure compliance with plan document & IRS/DOL regulations as well as plan administrative practices
Participate in peer review process to ensure accuracy
Maintain accurate and timely recording of work tracking logs
Participate in plan design client calls
Assist other Consultants as needed with more complex plan issues
Oversee projects and report results and progress to Team Leader and/or Director of Operations
Maintain day-to-day client contact for inquiries on assigned plans
Correspond with clients, team members, Producers & Relationship Managers to help manage client relationships and respond to all client or participant calls/emails within 4 business hours
Utilize industry knowledge with less experienced staff to mentor on systems and processes, work with team members to develop their compliance and consulting skills, resolve more complex reconciling issues, research complicated plan issues, and help correct errors
Prepare IRS Form 5500/SAR, audit packages, MRDs, required compliance tests, including but not limited to:
ADP/ACP, Top Heavy, 402g, 410(b), 415 & new comparability tests
Gather and reconcile required dataC
Coordinate with EPS Team to ensure consistency in procedures, client questionnaires, etc
Manage deadlines and complete assigned portions of checklists
Communicate with clients/auditors as necessary to respond to questions or requests for information
Review results, develop corrective actions, present results/reports to clients
Provide guidance to team members to help identify which projects are part of core services or those that may requiring additional billing
Complete required tracking spreadsheet for projects and non-core TPA services to ensure proper client invoicing
Participate in the transition of new business, provide consultative plan design discussions on document restatements; participate in periodic transition meetings/calls; review loans and system specs; assist other team members with conversions
Complete special projects as applicable, such as plan corrections, match, and/or profit-sharing calculations, DOL calculations, and VCP filings
Qualification
Required
Bachelor's Degree in Mathematics, Business, Finance or Accounting preferred or equivalent experience
Seven or more years related TPA/retirement experience required
ASPPA exam completion/certification required or willing to obtain
Strong computer skills-solid knowledge of Windows environment, including Word & Excel
Excellent mathematical aptitude
Detailed and organized
Able to multi-task a must
Ability to meet all client deliverables requiring extended working hours during peak work periods
Excellent communication, accounting and interpersonal skills
Preferred
Relius Administration experience a plus
Benefits
Medical
Wellness
Dental and vision
401(k)
Flexible spending and health savings accounts
Short and long-term disability
Life insurance
Paid time off policy
Paid family leave benefit
Paid holiday time
Company
USI Insurance Services
USI Insurance Services is an insurance brokerage and consulting firm that delivers diversified insurance and financial services.
Funding
Current Stage
Late StageTotal Funding
$1BKey Investors
Kohlberg Kravis Roberts
2023-09-11Private Equity· $1B
2017-03-17Secondary Market
2017-03-17Acquired
Leadership Team
Recent News
USI Insurance Services
2025-10-25
2025-10-21
Company data provided by crunchbase