Hawx Smart Pest Control · 2 months ago
Specialty Service Professional
Raleigh, NC
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $20/hrHawx Pest Control is a technology-driven company revolutionizing the pest management industry. They are seeking a Specialty Sales & Service Professional to primarily focus on closing sales for specialty pest control services while providing excellent customer service and managing a daily schedule of services.
ChemicalExtermination ServiceProfessional Services
Responsibilities
Adhere to KPI’s set around: lead appointments, close rates, sales quota, sold to service, customer experience, etc
Respond promptly to leads, follow up effectively and process sales accordingly through various hand held and technology enabled systems/platforms
Inspect and perform pest control treatments for residential and commercial customers using high-quality and environmentally-responsible products
Enter/exit structures, crawl spaces, climb over and on top of structures, ascend and descend stairs and ladders
Must deliver premier customer service to resolve pest issues
Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed
Record work activities and complete all paperwork after finishing services
Perform residential pest management service routes with the highest level of customer service, professionalism, and efficiency
Maintain and care for company equipment, vehicle and gas card and other job-related items
Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
Follow up with the completion of sold work to ensure customer satisfaction
Qualification
Required
Must pass required background check and drug screening and motor vehicle record
Must be 21 years or older w/ valid driver's license
Works well in the presence of all pests
Physical labor experience (working in outside conditions)
Ability to bend, lift, sit, stretch, reach, crouch
Able to lift at least 50 pounds
Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well
People Person: Keeps things positive and energizes people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with team members from different departments
Emotionally Intelligent, Strong Communicator: Effectively conveys ideas and information in a way that is suited to different audiences and personalities. Actively listens to team members and incorporates feedback and insights gained from others
Tech Literate: Proficient with commonly used documents and software (word processing, spreadsheets, etc.) and capable of learning new software in a fast-paced environment. Familiarity with Google Workspace tools is a plus
Problem-solver: Prioritizes understanding the problem over chasing new solutions. Pays close attention to the details and has a keen sense for what's not working and how it can be improved
Operational Efficiency: Understands operational processes and workflow optimization strategies to enhance productivity and efficiency
Cross-Functional Collaboration: Collaborates with different departments to align operational processes and ensure seamless coordination with all stakeholders
Task Management: Utilizes task management software (Asana) to organize, track, prioritize, and complete routine tasks
Organization and Time Management: Able to prioritize tasks while staying on top of multiple workflows in process and to achieve those tasks on time and on target
Benefits
Medical, dental, vision, life insurance
401K with company match
PTO and Paid Holidays
On Demand Pay
Pet Insurance
Employee Assistance Program (EAP)
Short and Long Term Disability
Company
Hawx Smart Pest Control
Hawx is leveraging technology to transform the pest control industry.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Scott Wilson
Chief Executive Officer
M
Matthew Mehr
President | Co-founder
Recent News
Hawx Services LLC
2025-10-14
Company data provided by crunchbase