Genesis Health Clubs ยท 2 months ago
Overnight Front Desk Ward Parkway
Kansas City, MO
Full-time
Onsite
New Grad, Entry LevelGenesis Health Clubs is seeking a Front Desk Associate responsible for the night-to-night operations of the Front Desk. The role includes processing guest check-ins, ensuring member retention, and maintaining quality customer service.
FitnessHealth CareOnline PortalsTrainingWellness
Responsibilities
Executes procedures as outlined by front desk manual
Answer phones, take messages and transfer calls
Knowledgeable of Clubs amenities and surroundings
Communicates kindly and sincerely using members name
Attends all staff and club meetings and events
Establish and maintain professional relationships with members and staff
Ensures front desk is clean, maintained and organized at all times
Ability to respond quickly and appropriately to emergency situations
Present a professional demeanor at all times when representing the Genesis Health Clubs
Provide input in developing strategies to support club goals and objectives
Ability to respond to common inquiries or complaints from members
Available to work weekends and holidays
Must hold current CPR certification or obtain within 60 days of start date
Ability to work well with others
Experience in cash handling and credit cards
Customer service abilities
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing and speaking
Qualification
Required
Available to work weekends and holidays
Must hold current CPR certification or obtain within 60 days of start date
Ability to work well with others
Experience in cash handling and credit cards
Customer service abilities
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing and speaking
Benefits
Employee discounts
Company
Genesis Health Clubs
Genesis Health Clubs is a service provider that deals with fitness, corporate wellness, equipment, and personal training classes.
Founded in 1986
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Adam French, C.P.A.
Chief Financial Officer
Kyle Bruner
Chief Acquisition Officer
Recent News
Company data provided by crunchbase