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JPMorganChase · 3 weeks ago

Content Designer Senior Associate

Wilmington, DE

Full-time

Onsite

Mid Level

$104K/yr - $145K/yr

3+ years exp

JPMorganChase is a leading financial services firm dedicated to helping customers achieve their financial goals. As a Content Design Senior Associate in Digital, you will shape customer experiences through innovative content design, collaborating with cross-functional teams to ensure narrative consistency and enhance user engagement across products and services.

Asset ManagementBankingFinancial Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives

Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience

Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement

Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively

Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences

Manage stakeholder reviews, including legal; articulate content rationale and decisions with clarity

Qualification

Content design experienceContent architecture creationAccessibility guidelines applicationTechnical literacy in content platformsIterative design techniquesAdaptive learnerMicrosoft 365FigmaAtlassian toolsAgile processesLLM toolsCommunication skills

Required

3+ years of experience in content design, or equivalent expertise in editing and writing, with a focus on digital products and platforms

Experience in creating content architectures, storytelling, and clear and concise writing

Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content

Experience with iterative design techniques, incorporating user feedback for continuous improvement

Proficient technical literacy in content platforms and understanding their impact on user experience

Adaptive learner in new financial services products and offerings

Excellent verbal and written communication skills

Preferred

Familiarity with Microsoft 365 suite, Figma, and Atlassian tools

Experience using LLM tools to drive efficiency in work

Familiarity with Agile development processes

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees

https://www.jpmorganchase.com/

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3471)

2024 (3469)

2023 (3395)

2022 (3594)

2021 (2515)

2020 (2495)