Guidehouse · 21 hours ago
Office Services Coordinator
San Antonio, TX
Full-time
Onsite
Mid Level
3+ years expGuidehouse is a professional services firm that is seeking an Office Services Coordinator to provide general office services and operations support. The role involves managing office supplies, processing mail and packages, and ensuring the office environment is maintained to a high standard.
AdviceConsultingManagement Consulting
Responsibilities
Responsible for providing general office services and office operations support
Assist with managing and maintaining office supply inventory
Purchase office supplies as needed and as directed by the Office Manager
Process all mail and packages received in the office
Deliver and distribute all mail and packages internally
Prepare, process and ship all outgoing mail and packages
Complete the required work for all meetings, events, and other happenings including conference room set up prior to the meeting(s) and clean-up after the meeting(s)
Responsible for answering the office switchboard/telephone calls and for greeting and processing all visitors to the office
Coordinate creation of office access cards for employees, guests, and vendors as directed and in compliance with Guidehouse Security Policies
Support the day-to-day functions of Office Services (OS) focusing on individual and overall department services quality and execution
Assist with the management of the OS mailbox daily and respond within a reasonable timeframe as determined by the Office Manager
Respond to employee requests received by email, Microsoft Teams, or telephone, promptly and courteously, with a customer service focus
Perform a wide variety of general clerical work, including production, photocopying, filing, scanning, and mailings from inception to completion to a high standard meeting the expectations of the request from a quality and schedule perspective
Operate and maintain office equipment and troubleshoot with IT as needed, including copier machine(s), binding machine(s), and all other office services types of equipment per existing or future vendor and/or manufacturer contracts and agreements
Ensure all breakroom/café equipment is functional and maintained and contact vendors as needed when necessary
Troubleshoot audio visual (AV) equipment for minor issues, such as missing cables, simple hardware connectors, and plug-ins for functional operations - Escalate more complex matters to IT through Help Desk and other set processes
Receive/distribute/prepare all incoming/outgoing packages, faxes, and mail
Maintain mail distribution list for each floor
Maintain inventory of office and Café & Vending supplies and keep common office areas stocked/clean, including copy/supply/mail areas, pantries, conference rooms, and huddle rooms
Work with Manager/Office Lead to report and track repairs for the office space; respond to requests for office maintenance as needed - Report all required repair and maintenance issues to Real Estate
Submit work orders to Building Management and schedule maintenance/repairs as needed with Building Management and/or external vendors in conjunction with Real Estate
Maintain HR/Legal posters displayed in common areas in accordance with guidance provided by HC to meet all required deadlines for posting as well as for removal
Coordinate with Office Services Manager/Office Lead to ensure Office Services Manual and Emergency Response Guide are current and available at all times
Assist with coordination of meeting set-up/breakdown, which may include assistance with food/beverage set-up (where applicable) and clean up
Complete work required for records management (Iron Mountain or other) requirements and requests including onsite/offsite storage facilitation and coordination of shred bin pick-up service (Iron Mountain)
Assist with all internal office/cubicle moves and/or clean-out as directed and/or requested
Perform special projects and other duties, as required
Ensure that the office is always in 'Day One' condition including reviewing workstations and offices for cleanliness and readiness condition; this includes lowering all desks to their standard position, adjusting all desk monitors to a level setting, and completing cable management for the monitors
Inspect and review all huddle, meeting and conference rooms for cleanliness and readiness standards including condition of white boards/glassboards, ensuring that the appropriate supplies and equipment are in each room, and a weekly review of all AV equipment
Coordinate with the Office Manager for work to be completed by the Day Porter
Qualification
Required
High school diploma required
Three (3) + years of experience in a Facilities/Offices Services role
Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel, and PowerPoint)
Ability to learn new software systems when necessary
Act with discretion and maintain complete confidentiality
Ability to communicate office policy and procedure to all employees in the office; escalates local office issues to Manager to provide resolution on complex issues
Establish and maintain strong working relationships with internal clients
Flexibility in a fast-paced environment and when unexpected events occur
Sound judgment in decision making and problem solving
Read and interpret written communication
Ability to lift boxes up to 50 lbs
Preferred
Experience in a top-tier professional services firm or in a corporate office/headquarters multi-floor environment
Experience with Peoplesoft, Workday, AgilQuest, and C-Cure a plus
Professional and polished demeanor in dealing with all situations
Takes initiative and works with urgency
Dependable with strong work values - honest, self-confident, and a positive attitude
Ability to work overtime as necessary, with prior approval
Collaborate well with team members, coaching and cross-training within the job area
Effective interpersonal and communication skills (verbal and written); able to interface with personnel at all levels
Highly resourceful team-player
Works under moderate or limited supervision
Brand Ambassador of Guidehouse (the company) and RIISE values
Benefits
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Company
Guidehouse
Guidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting.
10001+ employees
H1B Sponsorship
Guidehouse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (20)
2023 (29)
2022 (49)
2021 (50)
2020 (59)
Funding
Current Stage
Late StageTotal Funding
$0.75MKey Investors
Mission Daybreak
2023-11-06Acquired
2023-02-16Grant· $0.75M
Leadership Team
Scott McIntyre
Chairman and CEO
Alicia Harkness
Partner
Recent News
Washington Technology
2026-01-09
Washington Technology
2025-11-20
Company data provided by crunchbase