Amazon · 2 months ago
Seasonal Benefits Administrator
United States
Full-time
Remote
New Grad, Entry, Mid Level
0+ years expAmazon is a global leader in e-commerce and technology, seeking a Seasonal Benefits Administrator to join their Benefits Experience & Technology Team. The role involves providing benefits assistance to employees, ensuring inquiries are resolved efficiently, and demonstrating a high level of specialized knowledge in benefits management.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Assisting internal customers (employees) with benefits inquiries
Ensuring all benefit inquiries are resolved on first contact and escalating unresolved inquiries to Tier 2 team when necessary
Qualification
Required
0-10+ years' experience in contact center, customer service, human resources or equivalent experience
Bachelor's Degree or advanced college education in a related field
Experience working within a global organization
Schedule flexibility (support a 24x7 operations)
Internet connection before joining date with a speed range of 50-100 Mbps
Very good command and knowledge of English
Excellent organizational and time management skills
Strong customer service focus
Excellent verbal and written communication skills required
Ability to understand benefit terms and programs
Disciplined problem-solving skills and ability to execute solutions
The ability to prioritize quality and customer experience
Quick to take action to address an issue, and demonstrate strong judgement/decision making
Experience with rapid and complex changing work environment
Preferred
Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities
Experience in providing consultation and guidance on human resources, benefits, or complex employee matters
Bachelor's degree or advanced college education in a related field included but not limited to; Human Resources, Business Administration or Organization Development
Experience dealing with customers and exceptional use of empathy skills
Ability to manage confidential and sensitive employee information and adhere to strict data privacy standard
Benefits
H&W
Additional life benefits (life insurance, additional Amazon sponsored benefits)
Retirement and stock
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-02-07
2026-02-07
2026-02-07
Company data provided by crunchbase